Re: Abuse@ contacts

2010-12-07 Thread Suresh Ramasubramanian
On Wed, Dec 8, 2010 at 3:30 AM, Shaun Ewing wrote: > As mentioned previously, a lot of the traffic in abuse queues is automated > and you might have anywhere up to 100 emails for a single incident. In > these cases, we merge the messages into one ticket, handle the case and > close it off. Speaki

Re: Abuse@ contacts

2010-12-07 Thread Shaun Ewing
From: Gavin Pearce >How many of you (honestly) actively manage and respond to abuse@ contact >details listed in WHOIS? Or have had any luck with abuse@ contacts in >the past? Who's good and who isn't? > We monitor our abuse queues, but when the email is just a stock standard incident (eg: spam

Re: Abuse@ contacts

2010-12-07 Thread Christopher Morrow
On Tue, Dec 7, 2010 at 11:39 AM, Gavin Pearce wrote: > Hello, > > > > After a weekend of heavy spam last month, we decided to fire some > reports over to the abuse contacts for each relevant IP or domain - some > US/Europe based, others from more "obscure" locations. > > > > We've not had a reply

Re: Abuse@ contacts

2010-12-07 Thread Joe Greco
> On Tue, Dec 07, 2010 at 04:39:54PM -, Gavin Pearce wrote: > > How many of you (honestly) actively manage and respond to abuse@ contact > > details listed in WHOIS? Or have had any luck with abuse@ contacts in > > the past? Who's good and who isn't? > > Inbound: wherever I am, I try to make i

Re: Abuse@ contacts

2010-12-07 Thread Rich Kulawiec
On Tue, Dec 07, 2010 at 04:39:54PM -, Gavin Pearce wrote: > How many of you (honestly) actively manage and respond to abuse@ contact > details listed in WHOIS? Or have had any luck with abuse@ contacts in > the past? Who's good and who isn't? Inbound: wherever I am, I try to make it a point of

Re: Abuse@ contacts

2010-12-07 Thread Jason Bertoch
On 2010/12/07 11:39 AM, Gavin Pearce wrote: How many of you (honestly) actively manage and respond to abuse@ contact details listed in WHOIS? Or have had any luck with abuse@ contacts in the past? Who's good and who isn't? I answer our abuse@ address and file reports daily. I get automated re

Re: Abuse@ contacts

2010-12-07 Thread Wayne Lee
>> How many of you (honestly) actively manage and respond to abuse@ contact >> details listed in WHOIS? Or have had any luck with abuse@ contacts in >> the past? Who's good and who isn't? > > I answer ours, and I've sent a few abuse complaints (sometimes in error...) > I haven't kept count, but I'd

Re: Abuse@ contacts

2010-12-07 Thread Daniel Seagraves
On Dec 7, 2010, at 10:39 AM, Gavin Pearce wrote: > After a weekend of heavy spam last month, we decided to fire some > reports over to the abuse contacts for each relevant IP or domain - some > US/Europe based, others from more "obscure" locations. > > We've not had a reply from any of the repor

Re: Abuse@ contacts

2010-12-07 Thread Simon Waters
> Or have had any luck with abuse@ contacts in > the past? Who's good and who isn't? http://www.rfc-ignorant.org/tools/submit_form.php?table=abuse