We have CenturyLink, Cogent, NTT and Viatel in the mix for IP transit.
CenturyLink and Cogent are unproblematic, unless you change something
(like upgrading a circuit).
Cogent will fix billing issues quickly, but they do crop up.
CenturyLink is not very communicative. Can't fault the service,
There are quite a few not crappy vendors out there, regardless of my snark.
NTT is definitely one of the better ones.
Unfortunately, telecommunications billing is only slightly less complex
than medical billing, and there are plenty of vendors that have made those
decisions to invest in more finan
On 03/12/2018 14:01, Tom Beecher wrote:
"Cancelled all GTT connections and replaced them
with a carrier, that doesn't try to screw their customer base."
Who is this magical unicorn? :)
Replaced that circuit with NTT. So far, very pleased with that.
Kind regards,
Martin List-Petersen
Airwire L
ot;North American Network Operators' Group"
Sent: Sunday, December 2, 2018 4:48:45 PM
Subject: Re: GTT Regulatory Recovery Surcharge
On Sun, Dec 2, 2018 at 4:41 PM Mike Hammett < na...@ics-il.net > wrote:
Maybe this?
https://en.wikipedia.org/wiki/Universal_Service_Fund
http
"Cancelled all GTT connections and replaced them
with a carrier, that doesn't try to screw their customer base."
Who is this magical unicorn? :)
On Mon, Dec 3, 2018 at 8:51 AM Martin List-Petersen
wrote:
> On 02/12/2018 22:06, Brandon Wade via NANOG wrote:
> > We've been a GTT customer for seve
On 02/12/2018 22:06, Brandon Wade via NANOG wrote:
We've been a GTT customer for several years and on our latest bill we
now have a "Regulatory Recovery Surcharge" of almost 10% tacked on. We
only purchase IP Transit services from them, nothing else, and have
never had any fees tacked on top of
Down on the farm
--
J. Hellenthal
The fact that there's a highway to Hell but only a stairway to Heaven says a
lot about anticipated traffic volume.
> On Dec 2, 2018, at 20:17, bob evans wrote:
>
> I think it's because they need to...not for any legal reason, but to
> increase cash flow by
I think it's because they need to...not for any legal reason, but to
increase cash flow by every penny possible. As they just spend 2.3 billion
dollars on an acquisition. Every penny they can add to a bill is an
attempt to slow the bleeding that resulting from over borrowing.
3600 employees, huge
Well... they can until they can't because I'm no longer a customer...
On December 2, 2018, at 6:23 PM, James R Cutler
wrote:
On Dec 2, 2018, at 6:04 PM, Clayton Zekelman wrote:
I can't imagine how the corporate sociopaths could justify charging an American
recovery fee on a service delivere
Same situation with us. We have dozens of circuits with them as a result of
that acquisition and the previous ACI acquisition of Canopco and OneConnect.
Not impressed. Not a happy customer. Already flipping to alternatives.
On December 2, 2018, at 5:31 PM, Clayton Zekelman wrote:
GTT is rapi
: "brandonw...@yahoo.com" , North American Network
Operators' Group
Subject: Re: GTT Regulatory Recovery Surcharge
GTT is rapidly losing any good will they've had with us over the past number of
years.
We just got hit with that regulatory recovery fee too, and they tot
...@nanog.org] On Behalf Of William Herrin
Sent: December 2, 2018 6:31 PM
To: Mike Hammett
Cc: brandonw...@yahoo.com; nanog@nanog.org
Subject: Re: GTT Regulatory Recovery Surcharge
On Sun, Dec 2, 2018 at 2:41 PM Mike Hammett wrote:
https://en.wikipedia.org/wiki/Universal_Service_Fund
https
Once upon a time, Brandon Wade via NANOG said:
> We've been a GTT customer for several years and on our latest bill we now
> have a "Regulatory Recovery Surcharge" of almost 10% tacked on. We only
> purchase IP Transit services from them, nothing else, and have never had any
> fees tacked on to
On Sun, Dec 2, 2018 at 2:41 PM Mike Hammett wrote:
> https://en.wikipedia.org/wiki/Universal_Service_Fund
> https://www.fcc.gov/general/universal-service-fund
> https://www.fcc.gov/general/universal-service
>
> Kinda crappy they don't spell it out. Well, no, I guess USF would be
> closer to +-18%
Nope… IP transit doesn’t pay into USF generally speaking.
USF is billed as a separate line item (at least on the bills I get where it is
a factor).
The “regulatory recovery fee” is a bs name telcos use to make it sound like a
tax they are passing on to the government. In reality, it’s a slush f
On Dec 2, 2018, at 6:04 PM, Clayton Zekelman wrote:
>
> I can't imagine how the corporate sociopaths could justify charging an
> American recovery fee on a service delivered in Canada.
I would speculate that the reason is ever popular ‘because they can”.
James R. Cutler
james.cut...@consultant
They are charging it to us on a connection they deliver in Toronto Canada. I
can't imagine how the corporate sociopaths could justify charging an American
recovery fee on a service delivered in Canada.
Sent from my iPhone
> On Dec 2, 2018, at 5:48 PM, Matt Harris wrote:
>
>> On Sun, Dec 2, 2
On Sun, Dec 2, 2018 at 4:41 PM Mike Hammett wrote:
> Maybe this?
>
> https://en.wikipedia.org/wiki/Universal_Service_Fund
> https://www.fcc.gov/general/universal-service-fund
> https://www.fcc.gov/general/universal-service
>
>
> Kinda crappy they don't spell it out. Well, no, I guess USF would be
Maybe this?
https://en.wikipedia.org/wiki/Universal_Service_Fund
https://www.fcc.gov/general/universal-service-fund
https://www.fcc.gov/general/universal-service
Kinda crappy they don't spell it out. Well, no, I guess USF would be closer to
+-18%.
-
Mike Hammett
Intelligent Compu
Saw this on our old GTT bill first and then on our Hibernia account bill when
they merge their finance dept.
Filled a dispute with GTT finance and after multiple fights, we got these
surcharges removed. We ended up with a HUGE mess on our bills, charged in USD
when our contracts were in CAD, do
GTT is rapidly losing any good will they've had with us over the past number of
years.
We just got hit with that regulatory recovery fee too, and they totally screwed
up the transfer of billing operations when they bought our colo provider,
Accelerated Connections (which used to be an awesome
On Sun, Dec 2, 2018 at 4:06 PM Brandon Wade via NANOG
wrote:
> We've been a GTT customer for several years and on our latest bill we now
> have a "Regulatory Recovery Surcharge" of almost 10% tacked on. We only
> purchase IP Transit services from them, nothing else, and have never had
> any fees
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