The portal should have some stats where you can do basic troubleshooting.
It's really easy to get registered on the portal, you just need account
number and customer name (which is scary, but go figure...).
On Fri, Jun 26, 2015 at 11:10 AM, Michael Loftis wrote:
> AFAIK theres no longer any
AFAIK theres no longer any way to get their attention unless you're a
customer AND have signed up for their online portal system at
https://my.level3.com/ - and I wouldn't expect anything stellar
then either. You'll likely have to do your own troubleshooting through them
as my recent experiences ha
Hi,
Any Level3 NOC contacts on the list? Our link in Irvine has been on and
off for few minutes already. Would appreciate replies offline..
Thanks!
-nathan
A NOC engineer has reached out -- Thanks for the quick response
*Nathan Mallory*
*Network Engineer*
Opelika Power Services
600 Fox Run Pkwy
Opelika, Al 36801
Office: (334) 705-1601
On Fri, Nov 21, 2014 at 10:29 AM, N M wrote:
> Could a NOC engineer from Level3 contact me off list? I am havi
Could a NOC engineer from Level3 contact me off list? I am having issues
out of Dallas on a circuit with traffic on your network -- Latency above
100ms --- My peer claims the issue is fixed but I am still seeing the same
problem -- Thanks
*Nathan Mallory*
*Network Engineer*
Opelika Power Service
o:pauldotw...@gmail.com]
Sent: Tuesday, January 20, 2009 11:53
To: Darryl Dunkin
Cc: na...@merit.edu
Subject: Re: Level3 NOC Contact
On Tue, Jan 20, 2009 at 1:35 PM, Darryl Dunkin
wrote:
> Their support has been really giving me the run-around and is
cluelessly
> sending me from departme
On Tue, Jan 20, 2009 at 1:35 PM, Darryl Dunkin wrote:
> Their support has been really giving me the run-around and is cluelessly
> sending me from department to department. Does anyone have a good NOC
> contact for them? I have one of their downstream customers hijacking
> some of my IP space and
Their support has been really giving me the run-around and is cluelessly
sending me from department to department. Does anyone have a good NOC
contact for them? I have one of their downstream customers hijacking
some of my IP space and they don't really care as I am not a direct
customer of theirs.
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