Re: Escalation point at Google

2018-11-12 Thread Jared Mauch
Are they getting an error similar to: Websites prove their identity via certificates, which are issued by certificate authorities. Most browsers no longer trust certificates issued by GeoTrust, RapidSSL, Symantec, Thawte, and VeriSign. www.example.com uses a certificate from one of these author

Re: Escalation point at Google

2018-11-12 Thread George Herbert
If this is re os33.com where Alex emailed from, the front page is Lets Encrypt. Which is a strange choice for a financial SAAS?... Alex, if your internal app site certs are Symantec that could well explain it; check your cert locations. On Mon, Nov 12, 2018 at 12:30 PM Guillaume Tournat wrote:

Re: Escalation point at Google

2018-11-12 Thread Guillaume Tournat
Hello Problem with blacklisted CA of Symantec, that issued SSL certificates ? > Le 9 nov. 2018 à 02:57, Alex Osipov a écrit : > > Hello – > > Does anyone have an escalation point or a human to speak to on the Google > escalations or Google Safe Browsing team? Our entire SaaS business, 15

Escalation point at Google

2018-11-12 Thread Alex Osipov
Hello – Does anyone have an escalation point or a human to speak to on the Google escalations or Google Safe Browsing team? Our entire SaaS business, 15 years in business, in a niche software industry with a good reputation has become blocked in ALL browsers. We are impacting 30k+ enterprise