Re: Comcast outage refunds during PG&E shutdowns and wildfires

2019-11-03 Thread Owen DeLong
The amount is also further limited by the amount of time one must spend wading through the phone tree and sitting on hold in order to get to someone who can actually issue the credit. Owen > On Nov 3, 2019, at 22:31 , Sean Donelan wrote: > > > Comcast's spokespeople aren't saying it explici

Comcast outage refunds during PG&E shutdowns and wildfires

2019-11-03 Thread Sean Donelan
Comcast's spokespeople aren't saying it explicitly, but Comcast service representatives are giving some service refunds to customers which lost Comcast service in California *BUT* still had power or backup generators at their residences. This appears to be customer satisfaction refunds for

Comcast Outage - East Coast?

2019-06-27 Thread John Von Essen
I just saw a 40% traffic drop on my routing core (East Coast based) across all my BGP peers. None of my transit peers flapped or had any issues other than the traffic drop. Almost all the complaints of connectivity issues were people using Comcast, so right now thats the only common thread. Any

Re: Comcast outage Southwest Washington?

2018-07-19 Thread Matt Hohman
, July 18, 2018 7:33 PM To: NANOG mailing list Subject: Comcast outage Southwest Washington? There a Comcast outage affecting a few of my locations in SW Washington state. We initially had an estimate of 3:26 PM for service restoration. That got bumped to 7 PM. Now the phone system isn't giving a

Comcast outage Southwest Washington?

2018-07-18 Thread Aaron C. de Bruyn via NANOG
There a Comcast outage affecting a few of my locations in SW Washington state. We initially had an estimate of 3:26 PM for service restoration. That got bumped to 7 PM. Now the phone system isn't giving an ETR and the phone system says there are excessive hold times. I'm guessing it

Re: Vancouver WA Comcast Outage?

2015-02-14 Thread Aaron C. de Bruyn
Things have been running well for us since about an hour after things came back up. -A On Fri, Feb 13, 2015 at 10:55 AM, Warsaw LATAM Operations Group wrote: > > >> From: aa...@heyaaron.com >> Date: Thu, 12 Feb 2015 14:13:56 -0800 >> Subject: Vancouver WA Comcast Outage

RE: Vancouver WA Comcast Outage?

2015-02-13 Thread Warsaw LATAM Operations Group
> From: aa...@heyaaron.com > Date: Thu, 12 Feb 2015 14:13:56 -0800 > Subject: Vancouver WA Comcast Outage? > To: nanog@nanog.org > > We just lost a handful of customers in Vancouver WA on Comcast. > Voice and data are out. > > Initial reports are saying a transform

Vancouver WA Comcast Outage?

2015-02-12 Thread Aaron C. de Bruyn
We just lost a handful of customers in Vancouver WA on Comcast. Voice and data are out. Initial reports are saying a transformer blew down town. -A

Re: Comcast outage

2012-08-11 Thread Robert Haylock
know about or experiencing a Comcast outage in the Santa Clara > area? > > -Grant

Comcast outage

2012-08-11 Thread Grant Ridder
Does anyone know about or experiencing a Comcast outage in the Santa Clara area? -Grant

Re: Comcast outage in central NJ

2009-12-03 Thread tvest
wrote: Update - Comcast repaired the problem. Not sure if there are other areas still with problems though. Jeffrey -Original Message- From: Jeffrey Negro [mailto:jne...@billtrust.com] Sent: Thursday, December 03, 2009 8:04 AM To: NANOG Subject: Comcast outage in central NJ There appears

RE: Comcast outage in central NJ

2009-12-03 Thread Jeffrey Negro
Update - Comcast repaired the problem. Not sure if there are other areas still with problems though. Jeffrey -Original Message- From: Jeffrey Negro [mailto:jne...@billtrust.com] Sent: Thursday, December 03, 2009 8:04 AM To: NANOG Subject: Comcast outage in central NJ There appears to

Comcast outage in central NJ

2009-12-03 Thread Jeffrey Negro
There appears to be a Comcast outage in central NJ, more specifically in the South Brunswick area. Comcast appears to be aware of the outage as per the message I got when I called them. Anyone hear any details on the issue, or an ETA for repair yet? Jeffrey

RE: Oregon/Washington Comcast outage

2008-05-27 Thread Steve Pirk
39 ms40 ms38 ms 208.74.128.9 -Original Message- From: Kameron Gasso [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 27, 2008 13:21 To: [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: Oregon/Washington Comcast outage Looks like I can't reach several of Comcast's fiber/coax

Re: [Outages] Oregon/Washington Comcast outage

2008-05-27 Thread Kameron Gasso
Michael Acosta wrote: As a Comcast customer in the NW, I see the same thing outbound. Traceroute to some sites die in glbx, and other sites work via other transit providers. Looks like whatever the SNAFU between Comcast and GLBX was, it's been resolved for some time now... :) Cheers, -- Kame

RE: Oregon/Washington Comcast outage

2008-05-27 Thread Darryl Dunkin
PROTECTED]; [EMAIL PROTECTED] Subject: Oregon/Washington Comcast outage Looks like I can't reach several of Comcast's fiber/coax customers in Oregon and Washington: grps-edge-rtr-1#trace 75.145.64.XXX Type escape sequence to abort. Tracing the route to 75-145-64-XXX-Oregon.hfc.

Re: Oregon/Washington Comcast outage

2008-05-27 Thread Michael Acosta
As a Comcast customer in the NW, I see the same thing outbound. Traceroute to some sites die in glbx, and other sites work via other transit providers. On Tue, May 27, 2008 at 1:21 PM, Kameron Gasso <[EMAIL PROTECTED]> wrote: > Looks like I can't reach several of Comcast's fiber/coax customers in

Oregon/Washington Comcast outage

2008-05-27 Thread Kameron Gasso
Looks like I can't reach several of Comcast's fiber/coax customers in Oregon and Washington: grps-edge-rtr-1#trace 75.145.64.XXX Type escape sequence to abort. Tracing the route to 75-145-64-XXX-Oregon.hfc.comcastbusiness.net (75.145.64.XXX) 1 fa-6-0.grps-edge-rtr-2.visp.net (208.74.128.9)