Re: Cogent NOC

2016-12-15 Thread Randy
Hi All, Final update from Cogent -- glad they have finally acknowledged -- but no ETA, just great: After further investigation, we have identified an issue of congestion on our core device. At this time we are scheduling a maintenance to alleviate the congestion which in turn will fix the pa

Re: Cogent NOC

2016-12-14 Thread Andrew Paolucci
://protonmail.com) Secure Email. Original Message Subject: Re: Cogent NOC Local Time: December 14, 2016 2:53 PM UTC Time: December 14, 2016 7:53 PM From: lis...@kurtkraut.net To: a...@djlab.com Nanog Hello, mtr packet loss column has no scientific precision and should not be considered

Re: Cogent NOC

2016-12-14 Thread Randy
On 12/14/2016 3:42 pm, Bryan Holloway wrote: Odd, though, that they didn't respond for three days. I've typically had good luck with that, although admittedly it's been months since I've opened an e-mail ticket with their NOC. Spam-filter? No, I got a confirmation and ticket ID immediately.

Re: Cogent NOC

2016-12-14 Thread Bryan Holloway
To: "Nanog" Sent: Wednesday, December 14, 2016 1:16:41 PM Subject: Cogent NOC Hi all, Anyone beyond front line support at cogento on list? Nanog is the last place I'd look for assistance but it seems support over at cogentco is not nearly what it used to be. Example MTR to co

Re: Cogent NOC

2016-12-14 Thread Mike Hammett
- Original Message - From: "Randy" To: "Nanog" Sent: Wednesday, December 14, 2016 1:16:41 PM Subject: Cogent NOC Hi all, Anyone beyond front line support at cogento on list? Nanog is the last place I'd look for assistance but it seems support over at cogentco is not

Re: Cogent NOC

2016-12-14 Thread Randy
Walking the line, so to speak. Starting with our directly connected cogent peer. Loss begins at the same hop and carries through to the end host. I'm only using cogentco as an example, but the results are the same anywhere. [root@mon ~]# ping -c 1000 -f 38.88.249.209 PING 38.88.249.209 (38.

Re: Cogent NOC

2016-12-14 Thread Ken Chase
I was going to reply and repeat Job Snijders's indications of Thu, 7 Jul 2016 to Please review the excellent presentation from RA{T,S}: https://www.nanog.org/meetings/nanog47/presentations/Sunday/RAS_Traceroute_N47_Sun.pdf https://www.youtube.com/watch?v=a1IaRAVGPEE esp the pdf there, b

Re: Cogent NOC

2016-12-14 Thread Randy
On 12/14/2016 11:53 am, Kurt Kraut wrote: > Hello, > > mtr packet loss column has no scientific precision and should not be > considered. It is not mtr fault but forwarding routers have a low priority to > respond to ICMP requests. The only way you can prove there is a problem is a > end to e

Re: Cogent NOC

2016-12-14 Thread Kurt Kraut
Hello, mtr packet loss column has no scientific precision and should not be considered. It is not mtr fault but forwarding routers have a low priority to respond to ICMP requests. The only way you can prove there is a problem is a end to end ping, the regular ping command, not mtr. Best regards

Cogent NOC

2016-12-14 Thread Randy
Hi all, Anyone beyond front line support at cogento on list? Nanog is the last place I'd look for assistance but it seems support over at cogentco is not nearly what it used to be. Example MTR to cogen't own website (support doesn't utilize or understand MTR at all apparently): Host

SOS: Cogent NOC Conact

2010-08-07 Thread Mark Wall
if there's a Cogent NOC admin here, can you please contact meoff the list. thanks. -mw