Re: Clueful BGP from TW-Telecom/L3

2016-08-03 Thread Mel Beckman
derstand how customer > support can be such a difficult thing. > > Scott > > From: Micah Croff > Date: Tuesday, July 26, 2016 at 6:21 PM > To: Scott Morris > Cc: "nanog@nanog.org" > Subject: Re: Clueful BGP from TW-Telecom/L3 > > Last I dealt with TW Telec

Re: Clueful BGP from TW-Telecom/L3

2016-08-03 Thread Scott Morris
how those are treated along the way. I just don’t understand how customer support can be such a difficult thing. Scott From: Micah Croff Date: Tuesday, July 26, 2016 at 6:21 PM To: Scott Morris Cc: "nanog@nanog.org" Subject: Re: Clueful BGP from TW-Telecom/L3 Last I dealt with

Re: Clueful BGP from TW-Telecom/L3

2016-07-26 Thread Micah Croff
Last I dealt with TW Telecom and BGP we had to explain to them that putting in a static route on both routers on top of BGP was not desired. Then they reconfigured a circuit 30 miles away when trying to turn it up again causing an outage in our data center. Sorry, not super hopeful when it comes

Clueful BGP from TW-Telecom/L3

2016-07-25 Thread Scott Morris
Is there per chance anyone hanging on here who is clueful about BGP working with TW-Telecom and the recent integration with Level3 I have a client that I consult with whose route is not getting sent from TW to L3 and the techs on the case are convinced we need to put different BGP communiti

Clueful BGP from TW-Telecom/L3

2016-07-25 Thread Scott Morris
Is there per chance anyone hanging on here who is clueful about BGP working with TW-Telecom and the recent integration with Level3 I have a client that I consult with whose route is not getting sent from TW to L3 and the techs on the case are convinced we need to put different BGP commun