Re: AT&T U-Verse Data Setup Convention

2015-07-30 Thread Ricky Beam
On Thu, 30 Jul 2015 12:02:06 -0400, Keith Stokes wrote: 1. Is it really accurate that the customer’s address is tied to the modem/router? To the 802.1x identity of the device, yes. That's the unit serial number, which (partial) contains the MAC. 2. For my curiosity, is this done through

Re: AT&T U-Verse Data Setup Convention

2015-07-30 Thread Keith Stokes
“Forever” is a long time. We’re shooting for not having to change people’s address multiple times per week while still trying to help them save costs by not paying extra for “official" static IPs. Changing every 6 months as some have pointed out as their experience is perfectly acceptable to us

Re: AT&T U-Verse Data Setup Convention

2015-07-30 Thread Dan Drown
I have AT&T u-verse small business connection at my office with a static IP setup, and my experience matches with the AT&T tech said. We have a separate router behind the AT&T router. The AT&T router is an Arris (former Motorola) NVG595. Our router has a static IP out of our subnet and d

Re: AT&T U-Verse Data Setup Convention

2015-07-30 Thread Christopher Morrow
On Thu, Jul 30, 2015 at 12:14 PM, Ca By wrote: > On Thu, Jul 30, 2015 at 9:02 AM, Keith Stokes wrote: > >> I’m wondering if some can share their experiences or maybe there’s an AT&T >> person here who can confirm policy. >> >> I work for SaaS provider who requires a source IP to access our system

Re: AT&T U-Verse Data Setup Convention

2015-07-30 Thread James Hartig
I've had AT&T UVerse for 3 years now and it has changed at least twice since I got it. The DHCP address has an expiration of ~7 days and it usually keeps the same address upon renewal but a few times I have noticed that it's changed. I wouldn't trust it to be static forever. -- James Hartig

Re: AT&T U-Verse Data Setup Convention

2015-07-30 Thread Sean Donelan
On Thu, 30 Jul 2015, Keith Stokes wrote: 1. Is it really accurate that the customer’s address is tied to the modem/router? AT&T calls it "Sticky IP address." A U-Verse Residential Gateway tends to get the same IP address from DHCP, for months or years, but its not guaranteed. An subnet may c

Re: AT&T U-Verse Data Setup Convention

2015-07-30 Thread Keith Stokes
Access is not the only reason we ask for non-changing source IP addresses. I’m not arguing the long-term sensibility of the approach. It’s arguably a legacy app and has 5000 endpoints that we have to still support until different solutions on our side are complete. That process is outside of my

Re: AT&T U-Verse Data Setup Convention

2015-07-30 Thread Chuck Anderson
People need to really stop using Source IP as an ACL mechanism whereever possible. Have you considered using SSL certs or SSH keys or some other sort of API key instead? I'm mean, do you really want to have to know how the technology of every ISP that every possible SaaS customer may use to acces

Re: AT&T U-Verse Data Setup Convention

2015-07-30 Thread Ca By
On Thu, Jul 30, 2015 at 9:02 AM, Keith Stokes wrote: > I’m wondering if some can share their experiences or maybe there’s an AT&T > person here who can confirm policy. > > I work for SaaS provider who requires a source IP to access our system to > businesses. > > That is probably a problematic pr

AT&T U-Verse Data Setup Convention

2015-07-30 Thread Keith Stokes
I’m wondering if some can share their experiences or maybe there’s an AT&T person here who can confirm policy. I work for SaaS provider who requires a source IP to access our system to businesses. Normally we tell the customer to request a “Static IP” from their provider. That term makes sense