RE: Ahoy, SLA boffins!

2009-07-29 Thread Andreas, Rich
Bill, To be brief, but hopefully not too fleeting, the majority of the standards orgs - ITU, MEF - use packet loss to derive availability. Loss% = the % of packets which were transmitted but not received by the destination host. As for availability, loss is measured across some time period. If d

RE: Network SLA

2009-03-11 Thread Andreas, Rich
I have found that Cisco IPSLA is heavily used in the MSO/Service Provider Space. Juniper has equivalent functionality via RPM. Rich -Original Message- From: Saqib Ilyas [mailto:msa...@gmail.com] Sent: Saturday, March 07, 2009 6:12 AM To: nanog@nanog.org Subject: Re: Network SLA I mus

RE: Network SLA

2009-02-19 Thread Andreas, Rich
Availability cannot be calculated in advance. It typically is based on historical component failure information. Sound design ensures redundancy and eliminates single point of failure. As for the rest, CIR, Latency, Jitter, Loss . this can be tested prior to customer handover with any number