Re: charging for config changess

AS7545 charge fees for changes. Even for trivial things such as updating RDNS records. CH Get Outlook for Android From: NANOG on behalf of Tim Burke Sent: Monday, July 1, 2024 11:33:46 AM To: Randy Bush Cc: NANOG Subject: Re: charging

Re: charging for config changess

First I’ve heard of a provider doing it… and we do business with 3356, the one carrier I’d expect to do something like this :-) Might just be me, but I rarely have to have config changes done on circuits after provisioning, short of enabling dual stack bgp on a circuit that didn’t have it previo

Re: Looking for DISA/DOD contact

I guess I could try that. My fear is that it would simply end up being read by the same people you get when you call the DISA helpdesk, and that they would see who it was from, tie it to a closed ticket where they already told me they couldn't help me because I wasn't military or a government cont

Re: Looking for DISA/DOD contact

Thank you. That is helpful. Mike On Sun, Jun 30, 2024 at 12:31 AM wrote: > The people at DISA you were dealing w/ aren't a Tier I service desk, > they're the service desk that lower service desks open tickets w/. > > Think of DISA as a Tier I ISP and the normal .mil user as a residential > use

charging for config changess

has charging for config changes a la https://www.arelion.com/customer-excellence/customer-support/online-technical-change-pricing become common while i was not looking? admittedly, i have not looked for a long time. randy