Re: [mailop] Mailchimp / Mandrill App: European VS US Privacy Laws

2016-06-13 Thread Benoit Panizzon
Hi Tim > Rule #1: Spammers lie. What sort of "proof of opt-in" could they > provide that can't be forged? Also, it does not follow from that > requirement that senders must be "identifiable." That may be a > separate legal requirement, but it doesn't logically follow from the > opt-in proof requir

Re: [mailop] Mailchimp / Mandrill App: European VS US Privacy Laws

2016-06-13 Thread Benoit Panizzon
Hi Laura > Again, were you approaching this as an individual or was your lawyer > involved? There is no need to involve a lawyer. You don't need one. You contact the sender and request the proof of opt-in. If he does not comply, you file a complaint with the SECO (or you could try to fill one wi

Re: [mailop] Mailchimp / Mandrill App: European VS US Privacy Laws

2016-06-13 Thread Benoit Panizzon
Hi Suresh > Did you try to identify the spammer with a dummy purchase If he is > doing something illegal? In my opinion, this is very dangerous and could get back on you. By doing a purchase, you get into a legal contract with that customer you don't want to comply with, but by which you get inf

Re: [mailop] Mailchimp / Mandrill App: European VS US Privacy Laws

2016-06-13 Thread Suresh Ramasubramanian
Now you’re arguing legal contracts here - that vendor has a legal contract with whoever this spammer is. While they can terminate the account in question, they certainly can’t expose any customer data to you. You could of course contact local law enforcement and have them subpoena the data. Y

Re: [mailop] Mailchimp / Mandrill App: European VS US Privacy Laws

2016-06-13 Thread Mathias Ullrich
Hey there, to answer Michelle's question: yes, if you are sending emails to a European citizen, the European law applies, or to be more specific, the law of the recipient's country. Meaning, if somebody sends mail to me, German law applies. It should be the same in Canada aswell, should it not

Re: [mailop] Mailchimp / Mandrill App: European VS US Privacy Laws

2016-06-13 Thread David Hofstee
If you want to create a digital opt-in, that is transferrable between ESPs et al, you need: the digital opt-in to tell you: - who the recipient is - what the allowed sender-domain or sender-email address is that you want to permit sending emails to you (rfc5322-to) - when the opt-in was created

[mailop] Symantec in the house?

2016-06-13 Thread Ryan Harris via mailop
Hello, Ryan from Sendgrid here hoping to speak with Symantec off list. Apparently something in our headers is upsetting/breaking your system? Ryan Ryan ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailo

Re: [mailop] Mailchimp / Mandrill App: European VS US Privacy Laws

2016-06-13 Thread Laura Atkins
> On Jun 13, 2016, at 12:14 AM, Benoit Panizzon wrote: > > Hi Laura > >> Again, were you approaching this as an individual or was your lawyer >> involved? > > There is no need to involve a lawyer. There is if you’re asking a company to release customer information to you. Which is what your

Re: [mailop] Microsoft/Hotmail discards mails

2016-06-13 Thread Brandon Long via mailop
On Fri, Jun 10, 2016 at 12:05 PM, Hugo Slabbert wrote: > On Fri 2016-Jun-10 12:32:20 -0600, Tim Starr wrote: > >> >> I am not saying this is a good idea, but it sounds to me like what would >> fit the bill here would be a new folder for each user called "Bounced" in >> which they would see all m

Re: [mailop] Microsoft/Hotmail discards mails

2016-06-13 Thread Hugo Slabbert
On Mon 2016-Jun-13 09:06:59 -0700, Brandon Long wrote: On Fri, Jun 10, 2016 at 12:05 PM, Hugo Slabbert wrote: On Fri 2016-Jun-10 12:32:20 -0600, Tim Starr wrote: No guarantee that we operate at the same scale (we're probably in the ballpark), but we don't drop messages except when expli

Re: [mailop] Microsoft/Hotmail discards mails [slightly OT]

2016-06-13 Thread Brandon Long via mailop
I would argue something differently: many email users (and postal mail, for that matter), have an expectation that email is mostly but not 100% reliable, due to spam false positives or just the lack of delivery notification. People can then choose to not respond to a message and later claim they n

Re: [mailop] Mailchimp / Mandrill App: European VS US Privacy Laws

2016-06-13 Thread Jay Hennigan
On 6/13/16 12:45 AM, Suresh Ramasubramanian wrote: Now you’re arguing legal contracts here - that vendor has a legal contract with whoever this spammer is. While they can terminate the account in question, they certainly can’t expose any customer data to you. In the US, they aren't under leg

Re: [mailop] Mailchimp / Mandrill App: European VS US Privacy Laws

2016-06-13 Thread Laura Atkins
> On Jun 13, 2016, at 9:59 AM, Jay Hennigan wrote: > > On 6/13/16 12:45 AM, Suresh Ramasubramanian wrote: >> Now you’re arguing legal contracts here - that vendor has a legal contract >> with whoever this spammer is. While they can terminate the account in >> question, they certainly can’t ex

Re: [mailop] Mailchimp / Mandrill App: European VS US Privacy Laws

2016-06-13 Thread Eric Henson
So all I need to do to shut down a competitor is sign up for their mailing list, then issue a complaint to their ESP? -Original Message- From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Laura Atkins Sent: Monday, June 13, 2016 12:08 PM To: mailop Subject: Re: [mailop] Mailchi

Re: [mailop] Microsoft/Hotmail discards mails

2016-06-13 Thread Suresh Ramasubramanian
That's where a human postmaster team comes in handy along with sufficient automation (self removals, automated relists, automated upgrades to covering cidr blocks, a template driven ticketing system that lets you handle multiple tickets with a single set of actions for reply / closure .. Give t

Re: [mailop] Mailchimp / Mandrill App: European VS US Privacy Laws

2016-06-13 Thread Steve Atkins
> On Jun 13, 2016, at 10:14 AM, Eric Henson wrote: > > So all I need to do to shut down a competitor is sign up for their mailing > list, then issue a complaint to their ESP? No, because ESP abuse desk staff aren't stupid, nor are they staffed by Internet Rules Lawyers(tm). They also have acc

Re: [mailop] Microsoft/Hotmail discards mails

2016-06-13 Thread Michael Wise via mailop
Just to chime in for Office365, we either reject at the edge, or deliver to Junk/Quarantine. If there is an attack on our infrastructure in progress, and we can specifically identify distinctives of the attack, we may craft a DROP rule for that traffic, once we're certain of the bogus nature o

Re: [mailop] Mailchimp / Mandrill App: European VS US Privacy Laws

2016-06-13 Thread Jay Hennigan
On 6/13/16 10:08 AM, Laura Atkins wrote: Scenario 3: Victim to ESP: I got this spam from your IP and have no idea why. It touts some product, but all of the links are tracking bugs that point back to you. Where did you get my address and on whose behalf did you send it? ESP to victim: We bel

Re: [mailop] Microsoft/Hotmail discards mails [slightly OT]

2016-06-13 Thread G. Miliotis
On 13/6/2016 19:14, Brandon Long via mailop wrote: I would argue something differently: many email users (and postal mail, for that matter), have an expectation that email is mostly but not 100% reliable, due to spam false positives or just the lack of delivery notification. People can then c

Re: [mailop] Microsoft/Hotmail discards mails

2016-06-13 Thread Chad M Stewart
As someone who administers an O365 tenant for ~ 500 mailboxes I just learned that if you enable https://technet.microsoft.com/en-us/library/dn600322(v=exchg.150).aspx (which I suspect most tenants do) then the O365 tools provided do NOT provide log data from the proxy server tier, at least that

Re: [mailop] Microsoft/Hotmail discards mails

2016-06-13 Thread Michael Wise via mailop
We call that feature, DBEB, we call the Proxy servers the, "Front Door", and we call the Tenant servers the, "Hub"s. But yes. If you want edge block/reject data, you should bring that up as a feature request with your Customer Support contacts. And while I have opinions on this feature, I will

Re: [mailop] Mailchimp / Mandrill App: European VS US Privacy Laws

2016-06-13 Thread Benoit Panizzon
Hi Laura > > There is no need to involve a lawyer. > > There is if you’re asking a company to release customer information > to you. Which is what your request of Mailchimp is. Could you please provide legal background to your statement? I have been in contact with the legal advisers of OFCOM