Re: [mailop] iCloud dropping all of our mail

2016-03-25 Thread Joel Beckham
On Thu, Mar 24, 2016 at 10:16 PM, https://bb.bixel.io/v1/track/click/5b03ad2e-fba5-0317-3bbe-4f961d5f5cc0/gm%3A1458918759684/mailop%40mailop.org/?mailto%3Afrnkblk%40iname.com=> > wrote: > Thanks for sharing. > > > > Now that you know about the problem, was there anything else you could > have done

Re: [mailop] iCloud dropping all of our mail

2016-03-24 Thread Joel Beckham
Ok, I think I'm all set. I've had a number of folks reach out and we've identified a problem account which I've suspended. Thanks everyone for your help! On Thu, Mar 24, 2016 at 2:51 PM, Joel Beckham https://bb.bixel.io/v1/track/click/5b03ad2e-fba5-0317-3bbe-4f961d5f5cc0/gm%3A1458855713183/mailop%

Re: [mailop] iCloud dropping all of our mail

2016-03-24 Thread Joel Beckham
I did and didn't get a response, so that's why I started expanding my search for help. Thanks. On Thu, Mar 24, 2016 at 2:48 PM, Suresh Ramasubramanian https://bb.bixel.io/v1/track/click/5b03ad2e-fba5-0317-3bbe-4f961d5f5cc0/gm%3A1458852608924/ops.lists%40gmail.com/?mailto%3Aops.lists%40gmail.com=>

Re: [mailop] iCloud dropping all of our mail

2016-03-24 Thread Suresh Ramasubramanian
Use this link - https://support.apple.com/en-in/HT204137 Scroll down to the last section "contact us" --srs > On 25-Mar-2016, at 2:15 AM, Joel Beckham wrote: > > >> On Thu, Mar 24, 2016 at 2:40 PM, Suresh Ramasubramanian >> wrote: >> It would help if you posted the IPs as well >> >> --srs

Re: [mailop] iCloud dropping all of our mail

2016-03-24 Thread Joel Beckham
On Thu, Mar 24, 2016 at 2:40 PM, Suresh Ramasubramanian https://bb.bixel.io/v1/track/click/5b03ad2e-fba5-0317-3bbe-4f961d5f5cc0/gm%3A1458852261680/mailop%40mailop.org/?mailto%3Aops.lists%40gmail.com=> > wrote: > It would help if you posted the IPs as well > > --srs These are the IPs affected: 1

Re: [mailop] iCloud dropping all of our mail

2016-03-24 Thread Joel Beckham
I replied to Michelle directly. Udeme -- I did take a look at that postmaster page and nothing really stood out. We follow the best practices outlined there and I contacted the support address listed there and didn't get a response. On Thu, Mar 24, 2016 at 1:48 PM, Michelle Sullivan wrote: > Jo

Re: [mailop] iCloud dropping all of our mail

2016-03-24 Thread Udeme Ukutt
Did you peek to see if anything correlates with their postmaster pages at https://support.apple.com/en-us/HT204137? That's normally where I start to dig & research. Thanks, Udeme On Thursday, March 24, 2016, Joel Beckham wrote: > Does anyone have any advice for troubleshooting what we're doing

Re: [mailop] iCloud dropping all of our mail

2016-03-24 Thread Michelle Sullivan
Joel Beckham wrote: Does anyone have any advice for troubleshooting what we're doing to upset icloud domains so that they're dropping our mail? All our normal signals (feedbackloops, bounces, etc) we use to suspend and terminate users sending unwanted mail aren't showing anything unusual as wel

[mailop] iCloud dropping all of our mail

2016-03-24 Thread Joel Beckham
Does anyone have any advice for troubleshooting what we're doing to upset icloud domains so that they're dropping our mail? All our normal signals (feedbackloops, bounces, etc) we use to suspend and terminate users sending unwanted mail aren't showing anything unusual as well as all the reputation