Thank you for that.
The problem was, that all three of their global admin accounts had their
privileges removed at the same time.
We've since managed to get back one of the accounts elevated again, and
gone round enforcing MFA.
We're currently trying to establish how it happened. As we can't fin
It's more about Azure AD, so getting the case routed to that team is probably
best. Typically, you need premier support to get decent engagement from
Microsoft. I'm not sure what kind of process they have to prove tenant
ownership in that situation, but I imagine it's a manual sort of verifica
Hi,
So this morning one of our customers has had all their O365 admin accounts
stripped of their admin privileges, and various user accounts are spewing
out spam.
Going through normal support channels we're told we're to wait 2-4business
days to speak to anyone at Microsoft (Microsoft first line
