[mailop] Emails being sent to spam

2018-05-05 Thread John Cenile
Hi Michael / MailOp, We're seeing a LOT of our customers emails going to spam when being sent to Hotmail, most of the time with the following error: *TempError (protection.outlook.com : error in processing during lookup of : DNS Timeout)* Their SPF record is fine,

Re: [mailop] GoDaddy Block List

2017-10-15 Thread John Cenile
> > I’ll try not to take anything personal, as I agree that some of our > departments don’t think what’s the best thing for the internet, but I try > to, and I try to convince them to as well. With enough prodding, anything > can be possible. > > > > > > Matt Hef

Re: [mailop] GoDaddy Block List

2017-10-11 Thread John Cenile
t; ~ > Matt > > On Oct 11, 2017, at 20:12, John Cenile wrote: > > Hi all, > > We have started having issues where GoDaddy's "secureserver.net" servers > have been blocking mail from some of our IP addresses: > > addr...@domain.com > host smtp.sec

[mailop] GoDaddy Block List

2017-10-11 Thread John Cenile
Hi all, We have started having issues where GoDaddy's "secureserver.net" servers have been blocking mail from some of our IP addresses: addr...@domain.com host smtp.secureserver.net [68.178.213.203] SMTP error from remote mail server after initial connection: 554 p3plibsmtp03-04.prod.phx3.secures

[mailop] GoDaddy Blacklist

2017-09-20 Thread John Cenile
Hi all, We have started having issues where GoDaddy's "secureserver.net" servers have been blocking mail from some of our IP addresses: addr...@domain.com host smtp.secureserver.net [68.178.213.203] SMTP error from remote mail server after initial connection: 554 p3plibsmtp03-04.prod.phx3.secures

[mailop] Microsoft Spam Filtering Issues

2017-05-07 Thread John Cenile
Hi, This is the latest example of how horribly thought out Microsoft's spam solution is: A customer of ours has a website which someone signed up to (created an account). The website sent a confirmation email to that person, and for certain reasons, it bounced back. Our customer, who is using a H

Re: [mailop] Microsoft SNDS

2017-05-05 Thread John Cenile
On 6 May 2017 at 10:02, Michael Wise via mailop wrote: > Known issue, being worked on. Any ETA? Would this be affecting IPs that are currently rate limited? As in, would they continue to be rate limited until this issue is resolved, even if they're not sending spam?

Re: [mailop] Microsoft SNDS

2017-05-05 Thread John Cenile
On 5 May 2017 at 20:20, Ken O'Driscoll via mailop wrote: > Unless you disclose the IP address you are experiencing issues with, you > have no chance of anybody being able to help you. The cause of the problem > may very well exist outside of Microsoft so knowing the IP address is > necessary. >

[mailop] Microsoft SNDS

2017-05-04 Thread John Cenile
Hi, Microsoft's SNDS system has no data for our IP addresses for the last 3 days, however one of our IP addresses appears to be getting rate limited: 451 4.7.500 Server busy. Please try again later from [XX.XXX.X.XX]. (AS77713180) [XXX.eop-XX01.prod.protection.outlook.com]: retry timeout