Re: [mailop] OVH: RIPE listed abuse address sends automated reply to use form

2025-04-05 Thread Alexandre Dangreau via mailop
Hello benoit, I got you mail. My team is checking. For the abuse VOIP or SMS, don't hesitate to provide me in private the abusive number. -- Alexandre Dangréau Head of Trust & Safety VU.Ethics & Compliance __ This message was sent from OVH Groupe SAS, or one of its

Re: [mailop] OVH: RIPE listed abuse address sends automated reply to use form

2025-03-31 Thread Alexandre Dangreau via mailop
Hello benoit, I'm not able to send you direct answer, your mail server seems to decline my corp mail ... We checked your 3 reports (2018, 2019, 2025). For the last one, you talk about botnet but add attachment. I hope you can understand why we can't accept attachment for security reason. Rega

Re: [mailop] OVH: RIPE listed abuse address sends automated reply to use form

2025-03-31 Thread Alexandre Dangreau via mailop
Hello, We have an abuse form design to be user-friendly for common internet users, in compliance with the new EU regulation (DSA). For professional, we can accept report by mail. But it required a validation and verification process to avoid false report or false positive. If you want to be

Re: [mailop] Barracuda Removal Request Failure

2024-07-30 Thread Alexandre Dangreau via mailop
Hello, We have the same issue here since last week. We tryed to send mail to the webmaster but received a maeler daemon. If anyone have contact to inform them it will be appreciated. -- Alexandre Dangréau Head of Trust & Safety VU.Ethics & Compliance __ This messag

Re: [mailop] [spamhaus] de-listing requests successful, but only for a couple of days.

2024-03-15 Thread Alexandre Dangreau via mailop
Hello, > there are other providers in the same price range which assign /64. The VPS/PCI price start at 4€ per month. Not sure you will be able to find server with /64 IPv6 at this price. Due to this cheaper price, we had lots of spammers, and we put in place some specific rules for these se

Re: [mailop] [spamhaus] de-listing requests successful, but only for a couple of days.

2024-03-15 Thread Alexandre Dangreau via mailop
Hello, In fact, if you need a /64 IPv6 range you probably use the wrong service. For VPS and Public Cloud instances (PCI) the IPv6 range is shared with all the VM, so each VM (VPS or PCI) have one single IPv4 (/32) and one single IPv6 (/128). Only baremetal have a dedicated /64 IPv6 range. The

Re: [mailop] freenet.de routing issues anyone? (Cloudflare-OVH issue?)

2024-03-11 Thread Alexandre Dangreau via mailop
Hello, Sorry for the delay, I was on leave. I see the issue is solved, but I’m interested of the solution you found. If an OVHcloud’s customer have any network issue, he can contact the support team. They know how to make network test to identify if it’s network issue (e.g. : peering) or ot

Re: [mailop] [EXTERNAL] OT re Munging was Re: Extortion spam from OVH-hosted *.sbs domains

2024-02-01 Thread Alexandre Dangreau via mailop
Hello To neutralize URL, lots of cyber-security company use the X-ARF format : E.g. : hxxps://domain[.]tld It prevents miss click and accidental exposure of any kind of treat. -- Alexandre Dangréau Head of Trust & Safety CLO - VU.Ethics & Compliance Twitter | Link

Re: [mailop] Extortion spam from OVH-hosted *.sbs domains

2024-01-29 Thread Alexandre Dangreau via mailop
Hello, We received alert from spamcop for thoses IP. It’s a new account created after the termination of the previous one who send *.sbs mail. Account closed. If you send report to mailto:ab...@ovh.net (or ab...@ovh.ca) , don’t hesitate to send to me the abuseID (abuse#ABCDEFG) or the mail ad

Re: [mailop] Extortion spam from OVH-hosted *.sbs domains

2024-01-29 Thread Alexandre Dangreau via mailop
Hello, We have some rules to prevent SPAM, but we don't have any software access to the customer's server. Each customer is responsible of his use regarding the law and our term and condition. After receiving an abuse report, we let enough time for the customer to solve the issue, and if don't