Further to the above I am seeing these other servers that look to be
affected the same:
Looks like possibly new set of servers online or newly delivering over IPv6.
mail-sy3aus01on0708.outbound.protection.outlook.com
([2a01:111:f400:feb5::708] helo=
AUS01-SY3-obe.outbound.protection.outlook.com)
m
Hi All
Just an FYI for people / gentlest prod to Microsoft people on list.
I received an email to our company system today that was quarantined as a
Phishing email. The customer emailing us appears to be using Office365.
They have the "include:spf.protection.outlook.com" in their SPF record.
The
If you can send me the original message, I can have our analysts take a
look.
Is it a content issue? It's not not a content issue, but as always,
anti-spam rules are combinations of features, and something about attaching
the image put it over the top on some rule.
Brandon
On Tue, Apr 16, 2019
On 2019-04-16 at 20:02 +0200, Christophe wrote:
> Don't really know if it is a IP reputation issue, or content issue :
> if I send a mail to this gmail user without the attached file (this is
> a screenshot in PNG format), I don't have this error, but maybe the
> mail is flagged as "Spam" once rece
In article <4c2acb97-9b09-4e54-9a2b-6c47ead09...@echolabs.net> you write:
>How can we work with Google to resolve our current issue? Happy to discuss
>off list if that is better for you.
Just out of curiosity, how many of the clients are complaining about
not getting their mail?
__
Hello there,
I take the opportunity of this thread to expose my problem :) .
I got a strange issue while sending one mail to a gmail.com user. (tried
several times, also on an other gmail.com address with same result).
I already sent mails to this contact by the past without any problem.
Desp
Your loss. You can lead a horse to insight...
On Tue, Apr 16, 2019 at 12:48 PM Brian Kantor wrote:
>
> Meh, as soon as it was clear that their message was that of blaming the
> victim,
> I wrote off what else he had to say.
> - Brian
>
> On Tue, Apr 16, 2019 at 10:15:07AM -0600, Anne P.
On 4/16/19 4:52 AM, David Jones via mailop wrote:
The source of the problem turned out to be senders on our end sending
out too many "cold" emails to new recipients and enough recipients
clicked the "Report Spam" button for that domain to be put in the
"penalty box" for a couple of weeks.
Th
Meh, as soon as it was clear that their message was that of blaming the victim,
I wrote off what else he had to say.
- Brian
On Tue, Apr 16, 2019 at 10:15:07AM -0600, Anne P. Mitchell, Esq. wrote:
> > On Apr 16, 2019, at 10:02 AM, Brandon Long via mailop
> > wrote:
> > followed by "don'
Hi Brandon,
How can we work with Google to resolve our current issue? Happy to discuss off
list if that is better for you.
-Rob Heilman
> On Apr 16, 2019, at 12:02 PM, Brandon Long via mailop
> wrote:
>
> Filling out the form multiple times is unlikely to help.
>
> Policies don't change
> On Apr 16, 2019, at 10:02 AM, Brandon Long via mailop
> wrote:
>
> followed by "don't be too similar to the bad guys"
THIS!!! ^^^
SO much this!!
I would say that "trying to be 'clever' and 'fix' things themselves, making
themselves look like bad guys in the process" is the #
Filling out the form multiple times is unlikely to help.
Policies don't change very often, but rules and ML models do. The policy
is still "if receivers mark your mail as spam, you're going to have a bad
time". The addenda would be "if we don't know who you are, we aren't going
to accept a lot o
I do not *know*, but mail that some months ago stopped going into
spam mail folders has recently resumed being 100% shunted as spam,
resulting in my inability to communicate directly with many clients.
- Brian
On Tue, Apr 16, 2019 at 10:12:26AM -0400, Rob Heilman via mailop wrote:
> Thank
Thanks, we started those last night. Might make it into an hourly routine.
Would be nice if their form had an incident ID to help correlate the reports.
Does anyone know if they recently made changes to their inbound policies for
DMARC/SPF/DKIM?
-Rob Heilman
> On Apr 16, 2019, at 7:52 AM,
We experienced this in January and had to fill out this form twice a day for
over a week until the email from a certain domain stopped being put in the Spam
folder.
https://support.google.com/mail/contact/msgdelivery
Make sure your edge mail server IPs are not listed in any major RBLs before yo
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