Re: Help with my Mack air

2020-07-12 Thread mmines
Good evening Becky, there are of course several things to try here, let's talk about it via wireless line sometime over the weekend and I'll see if I can lend some assistance, you can leave a message with Sprint IP relay, at 661-246-3110. Or send me an off last email what how to get in touch wit

Re: Help with my Mack air

2020-07-04 Thread Dave Carlson
Jason, Yes, AIRA is available to many in various countries as a free 5-minute-per-session contact call. Very handy to get a set of eyes on the situation. Dave Carlson Oregonian, Engineer, Musician, Farfar, Woodworker, and Pioneer On Jul 4, 2020, at 6:12 AM, Jason White wrote: Remote assist

Re: Help with my Mack air

2020-07-04 Thread 'Jason White' via MacVisionaries
Remote assistance tools such as Aira can be very useful for this kind of work. There are several such tools now available. I’ve only had experience with Aira, however, so I’m not the right person to draw comparisons. > On Jul 4, 2020, at 00:59, Dave Carlson wrote: > > How about if you have an

Re: Help with my Mack air

2020-07-03 Thread Dave Carlson
How about if you have an iPhone, and use the SeeingAI app to look at the computer screen to see if/what shows up? Dave Carlson Oregonian, Farfar, Engineer, Musician, Pioneer, and Woodworker On Jul 3, 2020, at 9:35 PM, Simon A Fogarty wrote: Hi Becky, Do you know if there is any icons on t

RE: Help with my Mack air

2020-07-03 Thread Simon A Fogarty
Hi Becky, Do you know if there is any icons on the screen when you try to start the machine up or if it stays completely powered off? Do you have another Mac machine that you could connect the Mac book air to and start the air up as an external drive using target disk mode? -Original Mes

Re: Help with my Mack air

2020-07-03 Thread John Panarese
Do you know anyone with a Mac who might have a similar model? I ask because it could be the power supply/power adaptor too. If you have a sighted person you could ask, make sure the the adaptor is lighting up when it’s plugged in. If it’s the machine itself, you will need an authorized Apple