Resolved: Re: Help Topic is unavailable

2012-10-28 Thread Teresa Cochran
Hi, all, I've resolved my problem. I went to the ~/library/caches/helpd folder and deleted it. Then, instead of simply logging out and back in as I'd done before, I restarted my computer. That seems to have done the trick. So if you have a persistent no-go from help, give this a try. htH, Tere

Re: Help Topic is unavailable

2012-10-27 Thread Teresa Cochran
I'm still having this problem. I can get to the help topics through the Apple website, but not from help itself.. I googled this and found some instructions for deleting the help cache from my library. I did this, emptied the trash, logged back in, and no go. Any other ideas? Thanks, Teresa On

Re: Help Topic is unavailable

2012-10-26 Thread Teresa Cochran
Thanks, Harry and Max. Yes, I checked each time I got the error message and I was indeed connected to the internet. I'll assume the servers were busy. I'm sure that's a strong possibility. Thanks, Teresa On Oct 26, 2012, at 1:17 PM, Agent086b wrote: > I have seen this quite often. Mostly if I

Re: Help Topic is unavailable

2012-10-26 Thread Agent086b
I have seen this quite often. Mostly if I close the help window and try again it usually works I assumed there site must be busy.. Max. On 27/10/2012, at 5:49 AM, Teresa Cochran wrote: > Hi, all, > > I'm using ML , and I've looked up two topics in Help today. Both times, I've > gotten this mes

Re: Help Topic is unavailable

2012-10-26 Thread Harry Hogue
It may be obvious, but you were actually connected to the Internet, I assume? Harry On oct 26, 2012, at 12:49 p.m., Teresa Cochran wrote: > Hi, all, > > I'm using ML , and I've looked up two topics in Help today. Both times, I've > gotten this message: "this help topic is currently unavailab