Re: Issues with volume

2015-01-23 Thread Jürgen Fleger
OK, what’s yours? > Am 23.01.2015 um 20:09 schrieb Joseph : > > Hello, > Sorry about that. I do have a case number, don’t know what I was thinking. > >> On Jan 23, 2015, at 11:03 AM, Joseph > > wrote: >> >> Hello, >> True, but they never gave me a case number. >>

Re: Issues with volume

2015-01-23 Thread Jürgen Fleger
Actually there is a case number in every answer by Apple in the subject line. But you could use mine now to refere to that. What about that? > Am 23.01.2015 um 20:03 schrieb Joseph : > > Hello, > True, but they never gave me a case number. > >> On Jan 23, 2015, at 10:50 AM, Jürgen Fleger >

Re: Issues with volume

2015-01-23 Thread Joseph
Hello, Sorry about that. I do have a case number, don’t know what I was thinking. > On Jan 23, 2015, at 11:03 AM, Joseph wrote: > > Hello, > True, but they never gave me a case number. > >> On Jan 23, 2015, at 10:50 AM, Jürgen Fleger > > wrote: >> >> Hi Joseph,

Re: Issues with volume

2015-01-23 Thread Joseph
Hello, True, but they never gave me a case number. > On Jan 23, 2015, at 10:50 AM, Jürgen Fleger wrote: > > Hi Joseph, > > thanks for this good bad news. ;-) > > I agree and ask people as well to send their report to Apple. It might be > helpful if we could all refere to the same case number

Re: Issues with volume

2015-01-23 Thread Jürgen Fleger
Hi Joseph, thanks for this good bad news. ;-) I agree and ask people as well to send their report to Apple. It might be helpful if we could all refere to the same case number. I got an answer by Apple with the following case number: [ 495386] VO and other Volume issues If we are aware of each

Re: Issues with volume

2015-01-23 Thread Joseph
Hello, Yes I do. And I sent the logs for all the MBP machines we have that are currently using VoiceOver. I have this problem on all these machines and I’m also aware that others are having the same problem. So here’s my suggestion to anyone who’s interested. Please send an email to accessibil

Re: Issues with volume

2015-01-23 Thread Jürgen Fleger
Hi, does it mean you can confirm this volume issue? That would be super cool because Apple told me they were not aware of such an issue and asked me to reinstall Mac OS. But because I experience this on several Macs from different people since 2013 I’m pretty sure it’s not my personal installati

Re: Issues with volume

2015-01-23 Thread Joseph
Hello, I contacted accessibility and that was around a week ago. they just today requested my system log and I’m going to send it to them shortly. > On Jan 23, 2015, at 12:52 AM, Jürgen Fleger wrote: > > Hi, > > is here anyone who could confirm a strange behaviour which I experience on > seve

Issues with volume

2015-01-23 Thread Jürgen Fleger
Hi, is here anyone who could confirm a strange behaviour which I experience on several Macs of different people included my self in Mavericks and Yosemite. I only find this strange behaviour on Macs from 2013 or newer. First set voice to Alex. 2. Set volume to a very low rate, for example 10 %,