Need to take a selfie to register with my mobile banking app … how can I do this using Voiceover?

Hi all Really hoping someone might be able to help with this. I’m currently going through the process of trying to register with my mobile banking app on my iPhone. As part of the process it asks me to do 2 things. Firstly, to take a picture on the phone of my photo ID. Secondly to take a self

Query re setting up a new Macbook Air from scratch using Voiceover?

Hi all Really hoping you guys can help me here with your collective expertese/experience. I have a new 2022 Macbook Air arriving tomorrow, which I’m very excited about, as I’ve been waiting and saving a long time for it. However, as it’s being delivered to my home it means that I’ve got to try

Recommendations for a mini bluetooth keyboard to use with iPad and iPhone please

Hi all I’m after a mini bluetooth keyboard to use with my iPad and iPhone. I don’t want a full-sized keyboard, as I’m a good touch typist and am used to small keys, +, I want a keyboard that can be easily transported taking up the least space possible. But that said, it does still have to be g

Re: How can I update my new iPad through the USB port on my MacBook Air 2013?

om my iPhone > On 13 Feb 2022, at 16:45, Dave Carlson wrote: > > USB A to USB C adapters are readily available. > > Dave Carlson > Farfar, Engineer, Oregonian, Woodworker, and Pioneer > > On Feb 13, 2022, at 8:35 AM, 'Eleanor Roberts' via MacVisionaries > wr

How can I update my new iPad through the USB port on my MacBook Air 2013?

Hi all Hoping that some of you may be able to advise me on this. I have a MacBook Air 2013, which is still working perfectly so I've no intention of changing/upgrading. I've used this Mac to update all my IOS devices ever since I've had it. However, I've just received a new iPad which only has

Can I use my Amazon Alexa as a speaker to play YouTube from my IPhone? - If so, how?

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How can I transfer data from my IPhone 8 to my IPhone SE2020 by connecting the 2 phones?

Hi all Hoping someone can help with this. I have an IPhone 8, which I've had for years, and a new IPhone SE2020. I'd like to be able to transfer all my data etc straight from my IPhone 8 to my SE without having to go through my Mac. Someone said once that there was a way of doing it by connect

Does anyone know how to create an event on Facebook using your personal profile on IPad/IPhone??

Hi all Just wondering if anyone could help with this please. I’ve got an event coming up and would like to create it on Facebook. I don’t have a Facebook page of any sort, just my own personal profile. So just wondered if anyone could send me some instructions on how to create a Facebook event

Is anyone else having problems with photo descriptions linking themselves to the wrong photos in IOS14.3?

Hi all Just wondering if anyone else is having this problem? Up to fairly recently, when I've put descriptions on my photos, they've all been fine and have stayed with the right photos. However, since updating to IOS14.3 my photo descriptions seem to have gone mad and have started attaching th

Query re how to transfer ringtones not purchased through Apple from IPad to newly-restored IPhone?

Hi all Hoping someone may be able to help with this. I was having a major battery drain issue on my IPhone 8, which wasn't resolving despite trying all the usual suggestions. So I ended up being advised to restore the phone, set up as a totally new device, and not transfer data through an IClo

Re: Query re ridiculously high home and locked screen usage and battery drain on new IPhone SE2020 - help appreciated please

had the > same issue with my XR and i updated to 13.6 and things got a lot better. > /A > >> 29 juli 2020 kl. 23:05 skrev 'Eleanor Roberts' via MacVisionaries >> : >> >> Hi all >> >> Hoping someone may be able to assist with this. Over t

Query re ridiculously high home and locked screen usage and battery drain on new IPhone SE2020 - help appreciated please

Hi all Hoping someone may be able to assist with this. Over the last couple of months I’ve been noticing unusually fast battery drain, both on my new IPhone SE2020, and also on my old IPhone 8. If it was just the IPhone 8 I might not be so bothered as it’s an older device, but I can’t understa

More urgent queries re setting up my Mac and the log-in screen with Voiceover

ries >> wrote: >> >> Hi, >> >> It appears to be working as it should. It sounds like File Vault 2 is >> enabled. File Vault 2 encrypts your disk so that it is more secure. After >> shutdown or restart, this basic login will present itself. So, if it

Re: Urgent query re setting up my Mac and the log-in screen with Voiceover

ys > "Username", and if you named your user "Eleanor", or "Eleanor Roberts", then > simply enter that when the "username" announcement is announced. Press > return, then "Password" will be announced. Enter the password and press > retu

Urgent query re setting up my Mac and the log-in screen with Voiceover

Hi all Really really hoping someone can help with this. I have just had my Mac back after having to send it away for repair as it decided to crash/stop working completely. They appear to have done a clean install of Katalena. I have spent this evening re-setting it up with a friend. However, w

Any suggestions welcomed/appreciated for ways to protect my MacBook Air please?

Hi All Hoping the wealth of experience on here can help me with this one. I’m having to send my 11 inch mid-2013 MacBook Air away for a check/service, as it seems to have decided to have a major crash, and nothing we’ve tried has been able to fix it. When I booked it in for collection today

Query re how to update my IPad through my Mac having upgraded to Catalina?

Hi all Really hoping someone can help me here. I’d like to update my IPad to IOS13.3. I’ve always managed to do it successfully through my Mac up to now. However, this is the first time I’ve tried since finally upgrading to the latest Mac operating system, Catalina, and I’ve hit a real problem

Re: Question about mail on the iPad.

Hi. Must admit I’ve been finding this a bit tricky too. However, I’m using a keyboard, not the touch screen, so can anyone tell me how I can get back to the message and/or mailbox lists using my keyboard?? Also, when I’m editing my mail to move some of it to the trash, as I’m navigating through

Re: How can I check that all my photos are syncing across all my devices - particularly my Mac?

gt; > Later... > > Tim Kilburn > Apple Teacher > (with Swift Playgrounds Recognition) > Fort McMurray, AB Canada > > On Apr 4, 2019, at 14:16, 'Eleanor Roberts' via MacVisionaries > wrote: > > Hi all > > Hoping someone can help. I am curre

How can I check that all my photos are syncing across all my devices - particularly my Mac?

Hi all Hoping someone can help. I am currently trying to make sure that all my photos are syncing properly across all my devices (IPhone, IPad and Mac) as well as to ICloud. The IPhone and IPad aren’t so much of a problem, as I know that ICloud Photo Library’s on. However, as for my Mac, I don

Re: How can you ensure that Voiceover’s turned on so you can set up a new IPad yourself?

Hi, >> >> A triple-press of the Home button should turn VoiceOver on the iPad Mini. >> >> Later... >> >> Tim Kilburn >> Apple Teacher >> (with Swift Playgrounds Recognition) >> Fort McMurray, AB Canada >> >> On Mar 27, 2019, at 12

How can you ensure that Voiceover’s turned on so you can set up a new IPad yourself?

Hi all Hoping someone can help with this, as I’m asking on behalf of a friend. He has a brand new IPad Mini being delivered to his home on Friday. He’s a voiceover user (no sight at all). So, when he gets the IPad out of the box how can he turn Voiceover on so he can go through the set-up proc

Some queries re what settings I should check having upgraded to a new IPhone?

Hi all I’m hoping someone can assist me with this. I’ve just upgraded to an IPhone 8. The shop transferred my sim card, and most things seem to have come across ok. However, I’m just after any advice as to what settings people think I should/it’s important to check on my new phone to make sure

Some queries re setting up/using my Amazon Echo Dot 3rd generation with IPhone/IPad, particularly how to set radio alarms

Hi all I’m wondering if anyone can help me with this one. I received an Amazon Echo Dot 3rd generation at the weekend for my birthday. Now, I absolutely love it, but I’m concerned I’ve not set it up properly or not linked something from the Alexa app properly etc, as one of the things I really

Can anyone tell me how I can restore text message forwarding between my apple devices please?

>> Hi all >> >> Sorry for the cross-post, but I'm in quite significant need of help on this >> one. I received a very dodgy message this morning saying that my Apple ID >> had been temporarily suspended, and to sort it out I should log into the >> link given in the message. I was fairly certai

Does anyone know if there's a way of leaving VO turned on on my Mac permanently??

Hi all I'm hoping someone can help me with this. I use VO on my Mac all the time. However, every time I go to turn my Mac on at the start of a new session VO doesn't come on automatically. It always used to, but since updating to the latest OS I've had to manually turn VO on every time with co

Does anyone know how I can link my Twitter and Facebook accounts so I can simultaneously post to both?

Hi all Apologies for cross-posting, but I'm hoping someone might know the answer to this/be able to help me. I have a Twitter and a Facebook account, and I'd like to be able to link the 2 so that I can simultaneously post to both. I'm using IOS. A friend told me that it was possible, and gave

Query re transferring ringtones etc from my Mac onto my new IPhone

Hi all I'm hoping someone can help me with this. I upgraded my IPhone today, and the shop did a great job of setting it up and bringing all my contacts, calendars, etc across onto my new phone. However, most of my ringtones that I had on my old phone (many of which were got from ITunes or were

Re: reading battery level in sierra, and a few other things

Hi. This is all very helpful. Just out of interest, how do you use Siri on the Mac?? I use it on my IPhone etc all the time, but didn't know you could do it on Mac too. Thanks. Eleanor Sent from my iPad > On 31 Dec 2016, at 05:00, 'Peggy' via MacVisionaries > wrote: > > I have a Macbook

Re: Microsoft Word on the mac does not want to read more than a few pages out of a long document

Hi all Just a note which is probably stating the obvious, but if you're having trouble with Microsoft Word or any part of the Microsoft sweet then please please feed it back to them! I have!! The only way they'll listen to us and improve their accessibility for us is if as many people as pos

Can anyone tell me how to restore/reset Safari on a Mac, as the toolbar seems to have completely disappeared?

Hi all I’m sending this query on behalf of a friend. He was trying to use Safari on his Mac this morning, went to try and enter a website address, and discovered that the toolbar in Safari on his Mac seems to have completely disappeared. `i’ve tried everything I can think of to see if he can g

Want to install MS Word or Office365 on my Mac - help needed please?!

Hi all Wonder if anyone can help me. I'm looking to install Ofice365 or MS Word onto my Mac. I already use MS Word on my IPhone and IPad, and it's getting better and better, so now I'd like to try and get it on to my Mac too. I also already have an Office365 account because of my IPad and IPh

Some questions about/help needed with using Twitterrific with voiceover

Hi all Wondering if anyone can be of any help here. Yesterday I installed Twitterrific on my IPad and IPhone. So far it looks really good, bbut I have a couple of questions which I'm hoping someone may know the answer to. > Firstly, doo you know if Twitterrific would also work on my Mac? >

Can anyone tell me how I go about editing the bio of my Twitter profile using voiceover please?

Hi all Just a quick question. I'm trying to edit the information/bbio in my Twitter profile using voiceover. I've tried it on all 3 of my devices (IPhone, IPad and Mac) and every time I get to the place where I can edit the text it all of a sudden seems to become completely inaccessible. Voic

Re: How do I go about installing Microsoft Office on to my Mac?

Hi Grant The issue you report with word on an IOS device is correct, and it would be great if they could sort that. Having said that, it's much more accessible than it was. I don't quite know what's going on with pages on my IOS devices, but I've just tried it for the first time since the IO

How do I go about installing Microsoft Office on to my Mac?

Hi list Please forgive my ignorance and hope you can help me. I've currently got Office 365 running on my IPad and IPhone so I can use Word etc. However, having read recent e-mails and seeing how accessible Office for Mac seems to have become I'm quite keen to try and install it on my Mac tooo

Re: Can anyone recommend any accessible e-mail providers apart from Gmail?

gt; > It is extremely reliable. > It works well with Voiceover if you use the classic interface. The normal > one is doable but tricky. > > On Mar 27, 2015, at 2:31 AM, Eleanor Roberts > wrote: > > Hi all > > I know this is a bit of a random question, but I'

Can anyone recommend any accessible e-mail providers apart from Gmail?

Hi all I know this is a bit of a random question, but I'm looking to set up another e-mail account as well as the Gmail one I already have. So was just wondering if anyone could recommend any other e-mail providers which are as good/accessible as Gmail? I have my Apple training session this a

Re: How do you update Adobi on the Mac using VO?

only thing you may need to do is use VO-shift-space to > activate a button while in the Flash Installer as the regular VO-space > doesn’t work for these buttons. > > HTH. > > Later... > > Tim Kilburn > Fort McMurray, AB Canada > > On Mar 26, 2015, at 12:11, Eleanor

Re: How do you update Adobi on the Mac using VO?

wrote: > > Hi, > > Which Adobe product is he using? > > Best. > > Tim Kilburn > Fort McMurray, AB Canada > > On Mar 26, 2015, at 09:37, Eleanor Roberts > wrote: > > Hi all > > I'm asking this on behalf of a friend. He has a Mac, and uses

How do you update Adobi on the Mac using VO?

Hi all I'm asking this on behalf of a friend. He has a Mac, and uses Adobi an awful lot to listen to media files (radio etc I believe). Anyway, he wants to update Adobi but doesn't know how to do it on his Mac using VO, as this is the first time he's had to update since getting the computer.

How can I set up googlemail's 2-step verification on my IPhone/IPad/Mac??

Hi All I'm sure this topic has bbeen mentioned many times before. However, I discovered yesterday that someone had tried to get into my googlemail account. I went through my security settings, changed my password etc, but then found the bit on 2-step verification. With a bit of fiddling I mana

How can I insert bullet points in a Pages duocument on my IPad?

Hi all I am currently writing a document in pages on my IPad, and I need to insert some bullet points in to it. Despite fiddling around/trial and error I've discovered that I've absolutely no idea how to do this. So if anyone could tell me/guide me through how to insert bullet points I'd be re

Can anyone tell me how to delete music from Itunes which I no longer want?

Hi all Was just wondering if anyone knew how I could get rid of some music from my Itunes which I no longer want? When I purchased it at the time it was great, but now I really don't want it any more and would prefer to have the storage space on my Iphone/Ipad/Mac instead. So if anyone has an

2 quick questions about IPhones as looking to upgrade

Hi all My apologies, as I know this isn't directly related to Mac computers, but have got 2 quick questions for you. Firstly, I am looking to upgrade my IPhone to either a 6 or a 6+. Can anyone who's experienced either of these tell me which they think is better from a VI perspective? Also

How do I open an e-mail attachment on my iPad mini 2 in IOS8.1?

Hi all Just wondered if anyone could help me. A colleague has e-mailed me a document as an attachment, but I can't seem to be able to open the attachment on my iPad mini since upgrading to IOS8.1. Could anyone remind me/give me some guidance on how to do this please?? Many thanks. Eleanor

How to perform secure empty trash on my Mac?, and how to change voice on my iPad/iPhone?

Hi all Wondered if anyone could help me with these 2 quick questions. Firstly, could anyone remind me how to perform a secure empty trash on my MacBook please? I've done it once before but have forgotten. Secondly, I've just upgraded to IOS8.1, and wanted to look at the different voices I c

How do I sign back into my facetime and iMessage accounts on Mac??

Hi all Apologies for what I know will seem a really stupid question to many. I've just completed the OS10.95 software update on my Mac. However, when it asked me to reenter my facetime and iMessage passwords it went through so quickly that I wasn't able to do so - by the time I'd looked them

Re: warning e-mail about gmail addresses leak

ted by several > news outlets in the past several days. > > Todd > >> On Fri, Sep 12, 2014 at 10:53 AM, The Believer >> wrote: >>No, emails like this are never legit, never. >> >> From The Believer. . . >> . . . what if it were true? >&

Re: warning e-mail about gmail addresses leak

Hi Andrew I had exactly the same e-mail. I haven't tried the website, but share your concerns completely. Could anyone else who is more in the know than me please confirm if this was legit or not?? As with Andrew, I too am worried that I may have revealed my address to a hacker. Thanks.

Blind Square - help getting started please

Hi all Wondered if you could help me with this one. I've just bought Blind Square and put it on my IPhone, and was wondering if anyone could give me some hints and tips on how to get started please?? For example, do I need to get something like Google maps to use with it? If so how do I get th

Re: How do I create a folder to store some of my apps in on IPhone/IPad?

Hi all Many thanks for all your help. That was exactly what I was looking for! Eleanor Sent from my iPhone > On 26 Jun 2014, at 17:24, Matt Dierckens wrote: > > Hi. > To create a folder with another app, do the following. > I will use the example of putting the music app into a folder on th

How do I create a folder to store some of my apps in on IPhone/IPad?

Hi all Hope you can help me with this one, as I'm having a mental blank. I want to save a bit of space on my IPhone/IPad by creating a folder to store some of my apps in.I've done this once before, but it was a long time ago and if I'm honest I've totally forgotten how to do it. I know how to

Help needed with using calendars please

Hi all Just wondered if anyone could help with this one. I am trying to put anniversaries into my calendar (birthdays etc). Is there a good way of doing this? My default calendar is "home". However, on both my IPhone and IPad, when I go into my list of calenndars a calendar called "birthdays"