Re: Help me understand connection to internet: Infrastructure and ISP

2011-01-30 Thread Kfir Lavi
On Sat, Jan 29, 2011 at 1:33 PM, Dotan Cohen wrote: > Several times I have been caught in the situation in which the > Infrastructure (Hot in this particular case) and the ISP (012 in this > particular case) blame each other for the customer not having internet > access. I need to understand this

Re: Help me understand connection to internet: Infrastructure and ISP

2011-01-29 Thread Etzion Bar-Noy
I have been pursuing an Internet problem for the last two weeks until its apparent solution last week. It was classical - Packet Loss. Hot blamed Bezeq Int. and did nothing about it, I have had to prove (using Bezeqint support personnel) that the problem was Hot's. It was very tiresome, and I consi

RE: Help me understand connection to internet: Infrastructure and ISP

2011-01-29 Thread Ron Varburg
http://www.thecom.co.il/article.php?id=11477 has somewhat more information. > Date: Sat, 29 Jan 2011 13:33:46 +0200 > Subject: Help me understand connection to internet: Infrastructure and ISP > From: dotanco...@gmail.com > To: linux-il@cs.huji.ac.il > > S

Re: Help me understand connection to internet: Infrastructure and ISP

2011-01-29 Thread shimi
On Sat, Jan 29, 2011 at 6:28 PM, shimi wrote: > after I disconnected from their TV service (in favor of Hot, which is why > it is so ridiculous that they did...). During those troubles, their modem > completely lost the ability to catch signal from the network, and the lights > were still all on,

Re: Help me understand connection to internet: Infrastructure and ISP

2011-01-29 Thread Oleg Goldshmidt
Dotan Cohen writes: > <...> because she connects without a Dialer (as all Linux customers > do) I don't think that's true, although I am on direct DHCP myself. > they cannot trace the problem any further than a superficial check > which checks out OK. FWIW, I have never used a dialer with

Re: Help me understand connection to internet: Infrastructure and ISP

2011-01-29 Thread shimi
On Sat, Jan 29, 2011 at 1:33 PM, Dotan Cohen wrote: > Several times I have been caught in the situation in which the > Infrastructure (Hot in this particular case) and the ISP (012 in this > particular case) blame each other for the customer not having internet > access. I need to understand this

Re: Help me understand connection to internet: Infrastructure and ISP

2011-01-29 Thread Dotan Shavit
On Saturday, January 29, 2011 13:33:46 Dotan Cohen wrote: > Furthermore, the next time that there is a problem how can I check if > the issue is with the infrastructure or with the ISP? traceroute ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://m

Re: Help me understand connection to internet: Infrastructure and ISP

2011-01-29 Thread Uri Even-Chen
On Sat, Jan 29, 2011 at 13:33, Dotan Cohen wrote: > Several times I have been caught in the situation in which the > Infrastructure (Hot in this particular case) and the ISP (012 in this > particular case) blame each other for the customer not having internet > access. I need to understand this. >