Ah, without auto attendant, me thinks you (they) are out of luck.
The TA824 is severely limited for business applications like this.
You could play with TVA features depending on the customer's needs.
As Brad mentioned-
covering extension- 102's message could say "to reach my assistant
press 0"
The system is designed ONLY to make one forward. Did you try using covering
extension at all. I do find the 824 restrictive in a lot of ways. Brad
KB2CHY
-Original Message-
From: kxt-boun...@kxthelp.com [mailto:kxt-boun...@kxthelp.com] On Behalf Of
Jim Schultz
Sent: Thursday, November 10,
Well, I thought my problem was solved
I set up a test system here in the shop, works fine if the auto attendant
answers the call, but if a real person answers and does the transfer, it
only forwards once, then returns the caller to the person who answered the
call...that is it doesn't go t
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