** Package changed: ubuntu => linux (Ubuntu)
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Title:
USB 3 devices are not detected on thunderbolt 3
Status in linux package in Ubu
apport information
** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1830930/+attachment/5267422/+files/CRDA.txt
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Ti
apport information
** Tags added: apport-collected disco
** Description changed:
I found a strange problem when trying to connect my Samsung T5 SSD.
If I connect it to the Thunderbolt port on my HP EliteDesk Mini G4, with
Thunderbolt at boot then the SSD is detected without issues.
apport information
** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1830930/+attachment/5267424/+files/IwConfig.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1830930/+attachment/5267428/+files/ProcEnviron.txt
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** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1830930/+attachment/5267423/+files/CurrentDmesg.txt
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** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1830930/+attachment/5267426/+files/ProcCpuinfo.txt
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** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1830930/+attachment/5267427/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1830930/+attachment/5267425/+files/Lspci.txt
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** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1830930/+attachment/5267430/+files/ProcModules.txt
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** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1830930/+attachment/5267433/+files/UdevDb.txt
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** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1830930/+attachment/5267429/+files/ProcInterrupts.txt
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** Attachment added: "PulseList.txt"
https://bugs.launchpad.net/bugs/1830930/+attachment/5267431/+files/PulseList.txt
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** Attachment added: "RfKill.txt"
https://bugs.launchpad.net/bugs/1830930/+attachment/5267432/+files/RfKill.txt
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** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1830930/+attachment/5267434/+files/WifiSyslog.txt
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** Package changed: linux (Ubuntu) => thunderbolt-tools (Ubuntu)
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Title:
USB 3 d
I set the BIOS to no security and still have the same effect.
A USB device on thunderbolt bus should not need authorization? On
windows I never saw that and also in Linux with the USB 2 cable there
was no need to authorize.
The Thunderbolt controller is authorized though.
I'm not sure the correc
I'll give it a go and move it
** Package changed: thunderbolt-tools (Ubuntu) => linux (Ubuntu)
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BIOS update didn't change anything, I guess maybe it's not even a Linux
problem it's an HP problem. I could install windows to test if it work
there as crosscheck with hardware vs software.
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I got a different USB 3.1 SSD and this works fine so it seems a real
edge case that Samsung SSD does not work on this TB controller. I can
test with windows soon
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It's the same in windows so must be a hardware problem with HP.
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Title:
USB 3 devices are not detected on thunderbolt 3
Status in l
Looks like hardware issue.
** Changed in: linux (Ubuntu)
Status: Confirmed => Invalid
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Title:
USB 3 devices are not detected
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