Public bug reported:
TrekStor Primebook C13B notebook appears to boot (Ubuntu 19.04) only
when "noapic" is added to the kernel command line. Touchpad has an
integrated fingerprint-reader and is detected as "i2c-SYNA3602:00" but
does not work at all.
** Affects: linux (Ubuntu)
Importance: Und
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** Tags added: apport-collected
** Description changed:
- TrekStor Primebook C13B notebook appears to boot (Ubuntu 19.04) only
- when "noapic" is added to the kernel command line. Touchpad has an
- integrated fingerprint-reader and is detected as "i2c-SYNA3602:00" but
- does n
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
Touchpad does not work on Trekstor Primebook C13B
Stat
No difference (5.2 kernel). Unfortunately it still needs "noapic". :-(
Can this be the heart of the problem?
Other people seem to have no problems using the same laptop model and
report that the touchpad works with newer kernels.
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dmesg running Linux 5.2.0-050200rc1-generic #201905191930 SMP Sun May 19
23:34:37 UTC 2019
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Jose, can you tell us which exact kernel 4.15 build you got to work? Can
you also specify which revision of the Jumper EZbook 3 you are using?
If you don't know, you can find out your BIOS version and release date
using:
sudo dmidecode -s bios-version
sudo dmidecode -s bios-release-date
--
Yo
Kernel from #187 (4.15.0-35 generic; 2018-09-12) works fine on Jumper
EZbook. Thanks a lot Hans and Kai-Heng!
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Title:
Touchpad stops
OK, the touchpad works (same as it did with 4.14.0-997; 2017-12-02), but
there are still some error messages:
kernel: i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report (32/1)
kernel: i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report (32/261)
Also the "hardware-buttons" d
The only one working for me (JUMPER10x.P8.WP313P.NhNAUHL02) at least a
bit is 4.14.0-997-generic #201711172100 for the moment. Touchpad moves
the mouse cursor -- but neither tap nor click work.
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@Brad looks like this:
I: Bus=0018 Vendor=0911 Product=5288 Version=0100
N: Name="SYNA3602:00 0911:5288 Touchpad"
P: Phys=i2c-SYNA3602:00
S:
Sysfs=/devices/pci:00/:00:16.1/i2c_designware.1/i2c-5/i2c-SYNA3602:00/0018:0911:5288.0001/input/input15
U: Uniq=
H: Handlers=mouse0 event14
B: PROP
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