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** Tags added: apport-collected focal third-party-packages
** Description changed:
I'm running 20.04 and got the alert there was a FW update pending, so I
ran it but it's failing:
➜ sudo fwupdmgr update --force -y
Upgrade available for Thunderbolt cont
apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
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** Attachment added:
"modified.conffile..etc.fwupd.remotes.d.lvfs-testing.conf.txt"
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** Attachment added: "modified.conffile..etc.fwupd.daemon.conf.txt"
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** Attachment added: "modified.conffile..etc.fwupd.remotes.d.lvfs.conf.txt"
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** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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** Attachment added: "ProcEnviron.txt"
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Worth adding that this is the first time I've had issues with updating
Dell firmware. It's updated plenty of times in the past, without fuss.
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** Description changed:
I'm running 20.04 and got the alert there was a FW update pending, so I
ran it but it's failing:
➜ sudo fwupdmgr update --force -y
Upgrade available for Thunderbolt controller in Dell dock from 40.00 to 43.00
Downloading 43.00
apport information
** Attachment added: "Lsusb.txt"
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** Attachment added: "IwConfig.txt"
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** Attachment added: "Lsusb-t.txt"
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** Attachment added: "Lspci.txt"
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** Attachment added: "UdevDb.txt"
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** Attachment added: "ProcInterrupts.txt"
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** Attachment added: "acpidump.txt"
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** Attachment added: "ProcModules.txt"
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** Attachment added: "WifiSyslog.txt"
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** Attachment added: "ProcCpuinfoMinimal.txt"
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** Attachment added: "Lsusb-v.txt"
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** Tags removed: artful bot-comment
** Tags added: kernel-bug-exists-upstream
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Tags added: apport-collected bionic wayland-session
** Description changed:
I recently received an XPS 13 9370. After takin
apport information
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Done, still no joy :( Thanks.
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Title:
No USB support for Dell XPS 13 9370 running Bionic 18.04
Status in linux package in Ubuntu:
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Hi Kai-Heng,
Thanks, I'm afraid I'd already disabled it, so isn't the issue. Here is
dmesg output after inserting and removing a USB memory stick.
** Attachment added: "dmesg.out"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1745747/+attachment/5045480/+files/dmesg.out
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Is that something I can try to fix? (I'm a bit lost at this level of
Kernel)
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Title:
No USB support for Dell XPS 13 9370 running Bio
Ciao Marino,
Yes, it's the same with 4.13 and 4.15.
I've attached the output of fwupd.
I've disabled the security in BIOS. I've looked into doing the
/sys/bus/thunderbolt auth trick, but the device does't appear in there.
I'll try the reboot with the device and let you know.
Grazie!
** Attac
To add, with it plugged in from boot deosn't work either.
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Title:
No USB support for Dell XPS 13 9370 running Bionic 18.04
Status i
Without anything plugged in:
Intel AMT (unprovisioned)
DeviceId: 088df415cdee883ec89563e41e6d495924250174
Guid: 2800f812-b7b4-2d4b-aca8-46e0ff65814c
Summary: Hardware and firmware technology for remote out-of-band
management
Plugin: am
Hi Kai-Heng and Mario, I'll try the update when I have a moment.
Yes, I get a ~1 second freeze and I plug anything or take it out.
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T
@Mario,
I've not done the upgrade yet but I can confirm I've already tried all
ports on the laptop and they all behave in exactly the same way.
I've tried several USB storage devices, a USB eth NIC and 2 different
TB3 GFX enclosures.
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Hi Kai-Heng,
For me, the DP shows exactly the same behavior as the TB3 ports, which
is why I think all the issues are related in my case.
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Hey Kai-Heng, You're right, that was the issue for USB - I was focused
on TB settings :(
I don't understand how I managed to install the OS via USB in this case.
Thanks for finding it though!
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