I have attempted to run the command "apport-collect 1499373" as requested but
the command does not run. when I press enter to run the command I receive
following message: "You need to run 'sodo apt-get install python-apport' for
apport-collect to work."
I have done this and then get the result:
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
Computer does not power off
Status in linux package in
apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476462/+files/CurrentDmesg.txt
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apport information
** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476463/+files/IwConfig.txt
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apport information
** Attachment added: "JournalErrors.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476464/+files/JournalErrors.txt
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apport information
** Tags added: apport-collected vivid
** Description changed:
I have an Acer Aspire laptop, I have just installed Ubuntu 15.04 and removed
Windows 10. The problem I have is that after I select shutdown the computer
goes through the shutdown procedure and screen goes blank
apport information
** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476461/+files/CRDA.txt
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Ti
apport information
** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476469/+files/ProcInterrupts.txt
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apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476467/+files/ProcCpuinfo.txt
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I have managed to run command "apport-collect 1499373" and authorised
application to access launchpad on my behalf.
I hope this will be of assistance.
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apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476474/+files/WifiSyslog.txt
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apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476473/+files/UdevDb.txt
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apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476465/+files/Lspci.txt
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apport information
** Attachment added: "PulseList.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476471/+files/PulseList.txt
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apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476466/+files/Lsusb.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476468/+files/ProcEnviron.txt
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apport information
** Attachment added: "RfKill.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476472/+files/RfKill.txt
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apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476470/+files/ProcModules.txt
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I have tried to update the Bios but have been unsuccessful. I have
contacted Acer support for help but they answered my email stating they
do not recommend I update and would give me no information as to how I
can update. I have downloaded the files from their site but am unable to
open them. I am
on running command "sudo dmidecode -s bios-version && sudo dmidecode -s
bios-release-date" I get following information:
V1.07
09/11/2014
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