Indeed it does happen with all the other USB ports. I will buy a new
mouse. It is doubtful that it was a software issue as I thought.
Thanks for the help.
** Changed in: linux (Ubuntu)
Status: Incomplete => Invalid
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You received this bug notification because you are a member of Kernel
Thanks for that kernel log. It looks like a faulty mouse (or port) to
me.
Try a different USB port. Then if the problem still happens I would
recommend replacing the mouse.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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You received this bug notification because you are
"HID 1241:" is my mouse. Occasionally I plug it out and put it back
in again. Please don't be concerned if the logs show this.
Since this mouse works perfectly when I boot up Windows on my computer,
I was sure it was an Ubuntu software issue. But I tested a different
mouse on Ubuntu, and I had
Please reproduce the problem again and then immediately run this command
in a Terminal window:
dmesg > dmesg.txt
That will create a new file called 'dmesg.txt'. We would like you to
then attach that new file to this bug in a new comment.
** Changed in: linux (Ubuntu)
Status: Confirmed =
Can you clarify what you want me to do with dmesg? Do you want me to run
"dmesg" and report back to you with the output? Please be very specific:
I'm not at all skilled using the terminal.
** Changed in: linux (Ubuntu)
Status: Incomplete => New
--
You received this bug notification becaus
The only hint of a problem I can see is this from the kernel log:
[ 6402.282272] usb 5-2: USB disconnect, device number 2
[ 6405.688387] usb 5-2: new low-speed USB device number 3 using xhci_hcd
[ 6405.863785] usb 5-2: New USB device found, idVendor=1241, idProduct=
[ 6405.863792] usb 5-2: New
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