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Title:
Random unrecoverable freezes on Ubuntu 18.10
Sta
This happens to me every week on Ubuntu 16.04. LTS with kernel
4.15.0-112-generic. It seems to be a random complete system freeze. The
mouse does not respond, caps lock and numlock do not change light on
keyboard, ctrl alt f2/f3/etc does not work, and even Alt + SysRq REISUB
does not respond. Only
Thank you for reporting this bug to Ubuntu.
Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019.
See this document for currently supported Ubuntu releases:
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We appreciate that this bug may be old and you might not be interested
in discussing it any more. Bu
Everyone please report NEW bugs by running:
ubuntu-bug linux
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Title:
Random unrecoverable freezes on Ubuntu 18.10
Status in Linu
Thank you for reporting this bug to Ubuntu.
Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019.
See this document for currently supported Ubuntu releases:
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We appreciate that this bug may be old and you might not be interested
in discussing it any more. But
I also experienced regular system freeze when playing youtube videos.
The freeze would not occur after removing xserver-xorg-video-intel. I am
on 20.04.
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UPDATE: freezes stopped occuring since I uninstalled xserver-xorg-video-
intel.
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Title:
Random unrecoverable freezes on Ubuntu 18.10
I am experiencing the freeze regularly since I attached an external
display through HDMI.
Dell Inc. Inspiron 5558/086DKN, BIOS A18 12/30/2019
Ubuntu 18.04.4
Freeze happens on kernels:
4.15.0-91
4.15.0-34
I didn't try other versions.
I tried the ahci.mobile_lpm_policy={0,1} setting (#58) - with b
I have the same issue but have not investigated further as yet.
I have recently upgraded however the issue was there before. I'm leaning toward
a hardware issue.
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Addition: neither #42 nor #58 doesn't help. The problem persists in
19.10 too.
This laptop had the same issue in Win10. I reinstalled it from
Microsoft's ISO (to exclude potential bugs in Dell soft) and problem was
gone.
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I confirm Solution #58 (add `ahci.mobile_lpm_policy=0` to boot options
works great). Thanks @prasanth-s-cmi!
It fixed freezes and "didn't wake up" problem on Dell Latitute 7390 2018
year manufactured.
dev@dev-L-7390:~$ inxi -Fz
System:Host: dev-L-7390 Kernel: 5.0.0-37-generic x86_64 bits: 64
Happening to me too. Full details available on this issue:
https://github.com/brave/brave-browser/issues/7439
** Bug watch added: github.com/brave/brave-browser/issues #7439
https://github.com/brave/brave-browser/issues/7439
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Hey guys,
I also experienced this problem, but after increasing swap memory from
2GB to 8GB, I didn't reproduce the issue for 1 month straight.
Hope this helps,
Igor D. Grkavac.
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Title:
Random unrecoverable freezes on Ubuntu 18.10
Status in Linux:
New
Status in linux package in Ubuntu:
Confirmed
Status in
This happens to me about three times a week on Ubuntu 18.04.3 LTS with
kernel 4.15.0-70-generic. I have not been able to find a way to
consistently reproduce it. It is a random complete system freeze. The
mouse does not respond, caps lock and numlock do not change light on
keyboard, ctrl alt f2/f3/
How to reproduce?
I am now running 18.04 LTS, problem is there since 16.04 LTS.
I have noticed if I disable my displays from going into power-safe mode
and still let ubuntu go into the lock screen I could keep the machine
running. I also disable the "No signal power off" feature on my
displays. T
I have been a victim of the same behaviour on Debian* for about 6 months.
The computer, assembled with amd64 architecture, crashes with both Debian 9 and
Debian 10, both with proprietary NVidia and Nouveau drivers.
The mouse stops and the system is irreparably planted: no Sysreq, no
remote connec
I can confirm this bug also on a Dell XPS desktop system, which was
running Ubuntu for several years and versions before without any issues.
In my case the freeze happens with mostly Chrome browsers, usually
within a minute or so. It renders the system practically unusable, so I
would consider it a
Same issue, here, on Latitude 5547 with Intel Haswell i3 and Haswell-ULT
integrated (HD 4400) graphics. This laptop has fully upgraded hardware -
new SSD, new 16GB RAM, new battery, new Wifi/BT card - and performs like
a monster, running Windows, Manjaro, and most Ubuntu flavors, including
a touchs
I am having the same issue since 18.04. I monitored the memory usage in
system monitor. The total RAM uses increases gradually after the boot.
Even if no program is running it goes on increasing until it is 100% and
then everything freezes. The memory uses by the processes doesn't add up
to the tot
** Tags added: ubuntu-certified
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Title:
Random unrecoverable freezes on Ubuntu 18.10
Status in Linux:
New
Status in linux package
I was also getting random freeze (multiple times a day), and using the
ahci.mobile_lpm_policy=0 appears to solve the issue as well (didn't try another
value).
BTW, I am using Debian (kernel 4.19.0-5-amd64 #1 SMP Debian 4.19.37-3
(2019-05-15))
Laptop: HP 15-ay005nf (core i3 5005U with Intel grap
kernel crash logs attached
total 32M
-rw-r--r-- 1 root root 329K Jun 25 21:16 initramfs-tools.0.crash
-rw-r--r-- 1 root root 76K Jun 23 21:09 nvidia-dkms-410.0.crash
-rw-r--r-- 1 root root 16M Jun 23 21:01 _usr_bin_dpkg.0.crash
-rw-r--r-- 1 root root 622K Jun 23 20:50 _usr_bin_kglobalaccel5.1000
I had been experiencing the freeze/lockup on 18.10. My main machine is a
Lenovo ThinkPad laptop with switchable graphics (Intel & Nvidia), and
Intel Xeon E-2176M CPU.
Originally, my guess was that the lockup was graphics related. Back in
March 2019, I applied the xorg.conf edits recommended in com
ahci.mobile_lpm_policy=0 did not fix it, it hung in a few days. I will
downgrade to 18.04. And small correction, this is an asrock deskmini
h110m-stx system, not a NUC.
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htt
** Changed in: linux (Ubuntu)
Status: Triaged => Confirmed
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Title:
Random unrecoverable freezes on Ubuntu 18.10
Status in Li
@karl-piccket try booting with ahci.mobile_lpm_policy=0, and then try
comment #42 if it doesn't work.
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Title:
Random unrecoverable f
I am using 19.04. I have a Pentium G4600 desktop (Intel NUC, kaby lake,
intel 630 HD graphics) and have gotten hard lockups on average every 24
hours, and always while playing video usually in chrome. This system
was rock solid with 18.04 :(
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Sorry I thought this was a thread about Brave Browser and freezing, not
just Ubuntu in general. Well touch wood I only get freezes with Braze
meaning I'll have to ditch Brave Browser.
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Hi All.
I am getting system freezes on a dual boot base unit with Ryzen 1700 and
a R9 380 graphics card. I'm running Kubuntu 19.04. The whole system
locks up and I have to hard power down with the power button. This is
happening at least once a day. I don't think its worth trying fixes #43
and
I was getting random freezes on a Dell Latitude E7450 with Intel HD
Graphics 5500, with no hints as to the cause in logs that I could find.
Freezes could happen multiple times a day when in heavy use, but often
more like once a week. I followed the advice in #42 a month ago and have
had no freezes
The correct solution to the problem I've been facing was finally solved
on comment #58, thanks @prasanth-s-cmi. I've contacted the kernel
developer responsible for these patches introduced around Linux 4.16.1
on https://bugzilla.redhat.com/show_bug.cgi?id=1571330 , and he will
blacklist my laptop m
I also confirm that Paco Angulo (3rpako)'s suggestion (#42) worked for
my laptop too. It's Asus with I7 core running Debian-10. Thanks Paco
Angulo.
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I've had these freeze issues for a while, and I've been following this
thread for a while (comment #42 helped, though I still have occasional
freezes).
Googled "Fedora random freeze" today and found this:
https://fedoraproject.org/wiki/Common_F28_bugs#Certain_laptops_.28Lenovo.29_hang_randomly
Ap
Seems like a kernel issue, marking invalid for intel but feel free to
reopen if it proves out to be an issue with the driver (not that -intel
is deprecated in favor of modesetting nowadays)
** Changed in: xserver-xorg-video-intel (Ubuntu Disco)
Status: New => Invalid
** Changed in: xserver
** Changed in: xserver-xorg-video-intel (Ubuntu)
Status: New => Invalid
** Changed in: xserver-xorg-video-intel (Ubuntu Cosmic)
Status: New => Invalid
** Changed in: xserver-xorg-video-intel (Ubuntu Bionic)
Status: New => Invalid
** Changed in: xserver-xorg-video-intel (Ubun
** Also affects: xserver-xorg-video-intel (Ubuntu)
Importance: Undecided
Status: New
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Title:
Random unrecoverable freezes
I haven't been bitten by this bug with an uptime of 9 days with
workaround #42. But I had not the opportunity to test suspending my
laptop during this time.
Also, I recommend creating /etc/X11/xorg.conf.d/20-intel.conf instead of
/usr/share/X11/xorg.conf.d/20-intel.conf. Files under /usr/share can
Unfortunately I have to confirm that the workaround from #42 only makes the
hard freeze less frequent and doesn't solve it like I stated in #53.
I also have the impression that standby/resume increases the probability of a
freeze, but I just had one about one hour after a fresh new start.
--
Yo
The workaround from #42 seems to make the hard lockup less frequent for
me, but it's not completely gone. I still experience a complete freeze
from time to time. It's completely aleatory, and it doesn't seem related
to the workload, although I suspect that it's related to powersaving.
>From my expe
After uptime 15 days, 10:34 with countless standby/resume cycles, I
think it is pretty safe to say that the solution from #42 works for me
too.
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This bug has become a catchall for any type of system unresponsiveness.
I had hope the hard-lockup problem would be solved on Linux 5.0, Ubuntu
19.04, but it wasn't. I'll try the solution from #42 and report back.
The probable root cause of the problem may be investigated on the diff
from comment #
I have encountered this problem on Ubuntu Bionic (running in VMWare
Fusion) with Chrome latest open. Chrome will start drawing the page
randomly (I've seen that on really old versions of Chrome on Mac). When
it starts doing that I can lock-up my OS by doing a `killall chrome`
from terminal. When I
Is it the same as https://askubuntu.com/questions/1133341/xubuntu-18-10
-locking-weird-behavior ?
CTRL + ALT + F7 brings the lock window on allowing to unlock.
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I have a freeze issue when it sits unused for about 15 minutes. The
issue I found is that the Keychain is using a massive amount of system
resources. I have launch a console session with alt+F# (which takes
about 5 minutes to show), run top, and then kill the keychain process.
Then the system respo
@teresaejunior Yes, currently trying it, will report back!
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Title:
Random unrecoverable freezes on Ubuntu 18.10
Status in Linux:
@dode Have you tried #42?
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Title:
Random unrecoverable freezes on Ubuntu 18.10
Status in Linux:
New
Status in linux package in Ub
Unfortunately I have to revoke my comment #44 - had again two freezes
with 4.18.0-16-generic in the last few days.
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Title:
Random un
I think that I have similar issue:
On Kernel 4.18.0-16-generic I had:
1) Two unrecoverable freezes (sound looped, unable to SSH)
2) Random software crashes with segfault in dmesg
3) Random Chrome tab crashes with "trap invalid opcode" in dmesg
To reproduce segfaults I downloaded latest Kernel s
For me on a DELL Latitude E5550 it seems the issue is solved since
update to 4.18.0-16-generic (kubuntu). Running for a week now with
several suspend/resume cycles - no more frost. Spring is coming :-)
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I confirmed that 3rpako's settings work for my env too.
My env is Dell XPS13 (9343) + Xubuntu 18.10.
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Title:
Random unrecoverable fr
Had same frozen display problem with Ubuntu, most times coincident with a very
busy video adapter (MVP, Gimp, GMaps..)
Hardware: Laptop Acer Aspire 5735Z
Ubuntu 18.10
Linux 4.18.0-13-generic
Workaround:
sudo nano /usr/share/X11/xorg.conf.d/20-intel.conf
...add
Section "Device"
Identifier
I'm using this same version of ubuntu. Before crash I've opened new terminal
window Ctrl + Alt + F1 and then I 'saw NMI watchdog: BUG: soft lockup - CPU#2
stuck for 23s! [plymouthd:305]'.
In my case this do the trick:
https://askubuntu.com/questions/875173/nmi-watchdog-bug-soft-lockup-cpu2-stuck-
I have been using kernel 4.18.0-15-generic for 3 weeks now, and I
haven't had this issue anymore.
Running Xubuntu 18.10 with 4.18.0-15-generic
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I have the Problem with Kerner 4.15.0-43.
rdesktop sometimes hangs fullscreen and can only be killed via ssh from
another pc.
With this bug however I cannot restart sddm and after killing rdesktop
the screen stays frozen with the rdesktop output.
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** Changed in: linux (Ubuntu Cosmic)
Assignee: Darek (d-paczko) => (unassigned)
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Title:
Random unrecoverable freezes on Ubuntu
Same freezing error.
Clean 18.10 install
Every time it has frozen I have been viewing a Youtube video in Firefox 65.0
(64bit).
The ONLY way out is a hard reboot from the power switch.
I have now installed nVIDIA drivers because I need to load CUDA toolkit
to edit video, but this was freezing up
Same freezing error.
Clean 18.10 Ubuntu instal.
Processor: Ryzen
Nvidia drivers installed from nvidia homepage.
More frequently freezing when working with video inside kdenlive. But
had freezes also when only chrome was playing music.
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It turns out that the installation without nvidia drivers and the secureboot
option also causes errors. After some time using the laptop, the screen freezes
and only holding down the power button allows you to turn off. Unfortunately,
after switching on again, there was a problem with the grub w
Ubuntu froze again. It happened after closing the lid. There were
streaks on the screen after opening. I held the power button. The laptop
would not turn on again. Even the welcome screen did not appear. Just a
black screen. I had to turn on and off several times. Only after an hour
I could enter t
** Changed in: linux (Ubuntu Cosmic)
Assignee: (unassigned) => Darek (d-paczko)
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Title:
Random unrecoverable freezes on Ubuntu
** Also affects: linux
Importance: Undecided
Status: New
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Title:
Random unrecoverable freezes on Ubuntu 18.10
Status in L
I also faced this same bug. I was casting video from my laptop to chrome
cast- for about one hour it worked fine and then suddenly video stopped
and laptop did not respond at all. It did not take any input. So, I had
to hit the power button and switch it off and start it again.
-Was using Chrome b
I found a solution to my particular issue.
DISCLAIMER: I'm not positive that I experienced the same issue as other
commenters since the problem was more pronounced than others have been
describing. Since this is a new system, this was the first time I tried to
install Ubuntu. I'll try to descri
I am encountering a similar issue on a new Dell G5 5587. I've installed
Ubuntu 18.10 (fresh download today) alongside Windows 10 on a 1TB nvme
SSD.
I can boot into Ubuntu, but the system hangs shortly after boot, usually
less than 5 minutes. I have not determined what specifically triggers
the ha
Also running into the same issue. It's been happening ever since I
installed 18.10.
I can't seem to replicate it, but I have 2 patterns
1. when I use communication software, like Skype or TeamViewer - GNOME here
resets and logs me out.
2. Interacting between VMPlayer (windows) and Ubuntu - freez
Today the problem presented itself, twice, with kernel 4.15.0-43-generic
in Xubuntu 18.10.
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Title:
Random unrecoverable freezes on U
Hello. I had been using Xubuntu 18.04 since May to November, with no
problems. This problem began when I upgraded to Xubuntu 18.10, using the
Upgrade GUI. I work with my laptop around 10 hours a day, sometimes
more, and since I installed 18.10, it freezes between 3 to 7 times a
day, sometimes more.
I have been using Linux 4.15 as a workaround too. I noticed I could
reproduce the bug easily by watching YouTube on Chrome in fullscreen. I
know it is related to the GPU, but in my case, the Intel drivers (Mesa
DRI Intel HD Graphics 5500 (Broadwell GT2) v: 4.5 Mesa 18.2.2)
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I tried kernel 4.20 and 4.15 and keep having freezes.
I have a clean install. I used to have 17.10 on this machine without problems.
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My latest posting on this bug issue posted in AMD communities copied
here FYI:
https://community.amd.com/thread/225795?start=90&tstart=0
102. Re: Ryzen linux kernel bug 196683 - Random Soft Lockup
uncle yap
uncle yap Jan 4, 2019 3:29 AM (in response to imshalla)
Dear All,
Some good news and d
This happens to me on a clean install with OS updates installed
19/01/01.
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Title:
Random unrecoverable freezes on Ubuntu 18.10
Stat
I am running Kubuntu 18.10 w kernel 4.18.0-11-generic with AMD Ryzen
2700x CPU, I initially believed I had a Ryzen soft lockup issue, and I
had posted in AMD community forums:
https://community.amd.com/thread/225795#
But I later realized the AMD soft lockup issue is one that required
motherboard
I tried Kernel/MainlineBuilds (https://kernel.ubuntu.com/~kernel-
ppa/mainline/?C=N;O=D) with my Dell XPS13 (9343).
* v4.16 is OK
* v4.16.1 is NG
* v4.17.19, v4.19.x are NG
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I have the same problem very often during a day on a Lenovo ThinkCentre
M900 (see specs below).
Often this problem is preceded by Chrome tabs blinking or blacking out
but I can't be sure it is a related problem. In those cases, the only
solution is to kill Chrome and restart the application.
When
I just would like to add that I have the same problem about once a day
on a DELL Latitude E5550, usually a relatively short while after
resuming from standby. It never happens when I boot into the older
4.15.0-39-generic kernel.
On a Lenovo L420 that I have updated at the same time, I never had th
Please perform a kernel bisection to find which commit introduces the
regression.
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Title:
Random unrecoverable freezes on Ubuntu 18.
After around two days of running with `pcie_aspm=off', it does not make
any difference. I was just forced to do a hard reset of my laptop.
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teresaejunior, could you try that:
"Can you try 4.20-rc2 and boot with kernel parameter `pcie_aspm=off`?"
I suggest first trying 4.20-rcX and seeing if it freezes at least once.
If it does, try booting for a few days with pcie_aspm=off in the kernel
parameters. Post back results.
I can't do that
I also have had random system freezes ever since I upgraded from 18.04
to 18.10, Linux 4.18.0-10-generic, solved by always booting into
4.15.0-36-generic. When the freezes happen, the screen simply stops, and
no input is accepted, not even the usual REISUB.
teresaejunior@laptop ~> inxi -Fz
System:
Related: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1802283
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Title:
Random unrecoverable freezes on Ubuntu 18.10
Status i
There are no noticeable error message. It can be hardware freeze. Can
you try 4.20-rc2 and boot with kernel parameter `pcie_aspm=off`?
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** Attachment added: "output of journalctl -b -1 -k"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1798961/+attachment/5212302/+files/journal2.txt
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It happened again.
See the attachment of the output of journalctl -b -1 -k
This time I was just editing the position of widgets on the xfce4-panel.
I think it was around 11:45 on the clock.
And I do not have a .cache/thumbnails/fail folder.
** Also affects: linux (Arch Linux)
Importance: Unde
I have the same freeze problem
https://bugs.launchpad.net/ubuntu/+bug/1802902 and seemingly fixed it by
deleting the folder .cache/thumbnails/fail
Hope it works so we can track this thing down.
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I have updated to A16 and so far no freezes, although it's still not
uncommon for these to stop happening for a while and then return.
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The bug in #4 is for Ryzen platforms, so it doesn't apply to Inspiron
5458, which seems to be a Broadwell platform.
Please update the BIOS to A16. If you still see this issue, please
attach `journalctl -b -1 -k` in next boot.
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The problem is, it could take days before the system freezes. I don't
know how to reproduce, it simply happens. I don't even know where to
start. Maybe 4.17-rc1 and so on. But that's a huge task and one needs a
lot of patience to do it. I'm not sure I'll be able to.
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Would it be possible for you to do a kernel bisection?
First, find the last good -rc kernel and the first bad -rc kernel from
http://kernel.ubuntu.com/~kernel-ppa/mainline/
Then,
$ sudo apt build-dep linux
$ git clone git://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git
$ cd linux
$ g
Hey, have you found any solution? I have the same issue and changed the
default kernel now to 4.15.0-36-generic. This is working, but it would
be better with the new kernel.
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** Changed in: linux (Ubuntu)
Importance: Undecided => High
** Changed in: linux (Ubuntu)
Status: Confirmed => Triaged
** Also affects: linux (Ubuntu Bionic)
Importance: Undecided
Status: New
** Also affects: linux (Ubuntu Dd-series)
Importance: Undecided
Status: Ne
** Description changed:
First thing I notice is that the mouse cursor freezes as I'm using it,
then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then
I try the "REISUB" command, but it doesn't do anything either. Only a
hard reset works, pressing down the power button for
Affects the latest mainline build 4.19-rc8 as well.
Still cannot identify one way to reproduce it intentionally, although
most of the time it happens when I have a video playing and/or multiple
images being displayed with the image viewer.
** Changed in: linux (Ubuntu)
Status: Incomplete =
I am failing to boot from this new kernel. Downloaded the amd64 build
files, 'sudo dpkg -i ' on each of them, but upon trying to boot
from the new entries, it stops with "you need to load the kernel first".
I really need some help figuring out my mistake here. I did my homework
but no solutions yet
This is the bug report opened for Arch Linux [TASK FS#59483]:
https://bugs.archlinux.org/task/59483?string=freeze&project=1&type%5B0%5D=&sev%5B0%5D=&pri%5B0%5D=&due%5B0%5D=&reported%5B0%5D=&cat%5B0%5D=&status%5B0%5D=open&percent%5B0%5D=&opened=&dev=&closed=&duedatefrom=&duedateto=&changedfrom=&cha
Did this issue start happening after an update/upgrade? Was there a
prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.19 kernel[0
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