Reported to usb-linux:
http://thread.gmane.org/gmane.linux.usb.general/116387
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Title:
External USB3 hard drive fails to connect (JM
Behaviour was verified on utopic with Linux kernel 3.17:
$ uname -a
Linux utopic 3.17.0-031700-generic #201410060605 SMP Mon Oct 6 10:07:09 UTC
2014 x86_64 x86_64 x86_64 GNU/Linux
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BIOS on the laptop was updated to version F.50 (the latest).
The behaviour is worst as with previous BIOS: the disk fails to connect
even on the first attempt after booting.
$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
68IAV Ver. F.50
08/04/2014
** Attachment added: "
Thanks, Christopher. I will update BIOS on the laptop and report the
results.
I think that there are small chances that this would help, though
because the same problem is reproducible on two other computers as well.
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** Tags added: kernel-bug-exists-upstream
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Title:
External USB3 hard drive fails to connect (JMicron bridge 152d:0569)
Status in “l
Syslog with complete trace from boot on.
** Attachment added: "syslog"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1378401/+attachment/4228189/+files/syslog
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htt
Attached dmesg output containing logs from attempts to use the drive.
** Attachment added: "dmesg-3.17.0-031700-generic.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1378401/+attachment/4228188/+files/dmesg-3.17.0-031700-generic.txt
** Changed in: linux (Ubuntu)
Status: Inc
Latest 3.17 kernel was installed on Utopic to test this problem.
Behaviour is the same.
External HD is recognised only first one or two times after booting the
system.
Similar errors as with previous kernels are reported in dmesg then. I
noticed that they slightly differ if the disk is connected
apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228069/+files/ProcModules.txt
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apport information
** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228068/+files/ProcInterrupts.txt
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apport information
** Attachment added: "PulseList.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228070/+files/PulseList.txt
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apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228065/+files/Lspci.txt
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apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228074/+files/WifiSyslog.txt
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apport information
** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228062/+files/CRDA.txt
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Ti
apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228067/+files/ProcCpuinfo.txt
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apport information
** Attachment added: "BootDmesg.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228061/+files/BootDmesg.txt
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apport information
** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228064/+files/IwConfig.txt
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apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228063/+files/CurrentDmesg.txt
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apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228072/+files/UdevDb.txt
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apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228066/+files/Lsusb.txt
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apport information
** Attachment added: "RfKill.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228071/+files/RfKill.txt
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apport information
** Attachment added: "UdevLog.txt"
https://bugs.launchpad.net/bugs/1378401/+attachment/4228073/+files/UdevLog.txt
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apport information
** Tags added: apport-collected utopic
** Description changed:
A Hitachi 2.5" disk in USB 3 disk enclosure with JMicron chip fails to
be connected on Ubuntu Trusty.
The same system was booted with Utopic Unicorn Beta 2 to verify whether
newer kernel resolves the pro
@Brad: Does the attached output from ubuntu-bug linux contain sufficient
information or is it better to use apport-collect?
@Joseph: I booted from DVD. I'll try to make bootable flash disk and
install latest kernel as you suggested.
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** Attachment added: "ubuntu-bug kernel"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1378401/+attachment/4227551/+files/report.txt
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** Attachment added: "Output of lsusb -t"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1378401/+attachment/4227543/+files/lsusb-t.txt
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** Attachment added: "output of lsusb -v"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1378401/+attachment/4227544/+files/lsusb-v.txt
** Summary changed:
- External USB3 JMicron hard drive fails to be connected
+ External USB3 hard drive fails to connect (JMicron bridge 152d:0569)
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Public bug reported:
A Hitachi 2.5" disk in USB 3 disk enclosure with JMicron chip fails to
be connected on Ubuntu Trusty.
The same system was booted with Utopic Unicorn Beta 2 to verify whether
newer kernel resolves the problem. Unfortunatelly it does not.
The disk was properly recognised only
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