I am in favor of having a support policy in general, as long as it is
explicit there is no SLA. The original Windows support page and the new
Linux one says "we intend to fix the reported issues timely." even for Tier
1. IMHO it is okay.
We could make an explicit disclaimer if not enough @Gavin
On Friday, January 14, 2022 at 11:58:24 AM UTC-7 Gavin wrote:
> I'm not super comfortable with the word support, as it sets a level of
> expectations with users and corporations about what we provide as to
> help. We make no guarantees anyone will help you with a linux or linux
> + jenkins is
I'm not super comfortable with the word support, as it sets a level of
expectations with users and corporations about what we provide as to
help. We make no guarantees anyone will help you with a linux or linux
+ jenkins issue, but we will say we've fully run our automated test
suite on those envir
