Re: Proposed Update for Email Communications

2017-10-07 Thread Gervase Markham via governance
On 29/09/17 19:51, Michele Warther wrote: > People who have subscribed to text-only emails will be contacted once > a year be with a link to confirm their interest in receiving text > emails as well as the option to join other lists, update delivery > method etc. We won’t be tracking any usage via

Re: Proposed Update for Email Communications

2017-10-02 Thread David Tenser via governance
Michele, thanks for demonstrating the values of Mozilla so clearly in this thread: making a proposal to reach out to more people, taking feedback from a range of passionate people, adjusting the proposal into a better one that respects choice and choice better than the original proposal. Well done!

Re: Proposed Update for Email Communications

2017-09-29 Thread Allen Gunn via governance
+1, thank you very much for clarifying and responding in this fashion. On 09/29/2017 12:33 PM, Michael Kelly via governance wrote: > Thanks for explaining. I understand the problem a lot better and think > those are reasonable changes. Thanks for clarifying! > > - Mike Kelly > > On 9/29/17 11:51

Re: Proposed Update for Email Communications

2017-09-29 Thread Michael Kelly via governance
Thanks for explaining. I understand the problem a lot better and think those are reasonable changes. Thanks for clarifying! - Mike Kelly On 9/29/17 11:51 AM, Michele Warther via governance wrote: > Thank you again for all the feedback and the additional people that have > reached out to me direc

Re: Proposed Update for Email Communications

2017-09-29 Thread Eric Shepherd (Sheppy) via governance
Those changes help a lot. Thanks for making them! -- Eric Shepherd Senior Technical Writer Mozilla Developer Network https://developer.mozilla.org/ Blog: http://www bitstampede.com/ Twitter: https://twitter.com/sheppy On September 29, 2017 at 12:30:37 PM, Gervase Markham via governance ( governa

Re: Proposed Update for Email Communications

2017-09-29 Thread Michele Warther via governance
Thank you again for all the feedback and the additional people that have reached out to me directly. The issue we’re trying to address isn’t about tracking users - it’s about our users getting our email at all. More than half of our audience is using a web-based email and 90% are receiving HTML

Re: Proposed Update for Email Communications

2017-09-29 Thread Eric Shepherd (Sheppy) via governance
There are a number of isues with these changes aside from the minor typo I pointed out privately. :) I have to agree with my compatriots here that there are significant questions about the purpose and usefulness of these changes, with regards to both effectiveness of email campaigns and their impa

Re: Proposed Update for Email Communications

2017-09-29 Thread Gervase Markham via governance
On 26/09/17 11:09, Benjamin Kerensa wrote: > You did not actually answer anyone’s questions > and taking this off list to privately reach out versus publicly answering > these valid questions is contrary to the working in the open that Mozilla > strives for. > > Please address these questions here

Re: Proposed Update for Email Communications

2017-09-26 Thread Benjamin Kerensa via governance
You did not actually answer anyone’s questions and taking this off list to privately reach out versus publicly answering these valid questions is contrary to the working in the open that Mozilla strives for. Please address these questions here and work in the open. On Thu, Sep 21, 2017 at 9:44 AM

Re: Proposed Update for Email Communications

2017-09-21 Thread Michele Warther via governance
Appreciate all the feedback and thank you for the questions. I'm going to convene a group (heads up I'll be reaching out to a few of you directly) to discuss the proposed changes in further detail - why it was recommended, other solutions considered and available communication options/channels.

Re: Proposed Update for Email Communications

2017-09-21 Thread mhoye via governance
On 2017-09-20 8:08 PM, Michele Warther via governance wrote: Hi all, We are planning to update our email communications, which are referred in the privacy notice for websites and communications [1] and remove the text only email option. Removing inactive subscribers is a critical part of em

Re: Proposed Update for Email Communications

2017-09-21 Thread Bob Clary via governance
Michele, I do not understand the purpose of this change. If by feedback loop you mean the ability to track when an email is opened via beacons or other remote content, removing the text only option will not help you if the user blocks remote content in email as I do. Nor will html email help

Re: Proposed Update for Email Communications

2017-09-21 Thread Michael Kelly via governance
Hi! Could you elaborate on why removing inactive subscribers is so important? I'm a little confused by the statement "anyone’s inactivity influences the delivery of all of our email programs". Is it a cost issue of sending out so many emails? Or is it that we can't properly measure the impact of

Re: Proposed Update for Email Communications

2017-09-21 Thread Gijs Kruitbosch via governance
On 21/09/2017 01:08, Michele Warther wrote: We’re doing this because all of our users could become impacted by a > few subscribers inactivity. This happens because anyone’s inactivity > influences the delivery of all of our email programs when it becomes > frequent often - we want those who want

Re: Proposed Update for Email Communications

2017-09-21 Thread Allen Gunn via governance
Howdy friends, Gunner here, I normally lurk on this list, and I appreciate all the thoughtful threads that happen here. As someone who always uses the text only option for emails when available, for security, privacy and efficiency reasons, I'm concerned how you are conflating "inactive subscribe