Re: Retracting posted invoice without removing transactions

2018-02-12 Thread Sascha Silbe
Dear Geert, Geert Janssens writes: > I believe the proper way to do this is to create a credit note. > > You can do so most easily by selecting the bad invoice and then choose > Duplicate Invoice. The window that pops up will allow you to select credit > note to create such a note that will "u

Re: Retracting posted invoice without removing transactions

2018-02-12 Thread Geert Janssens
I believe one way to do this is to create a credit note. You can do so most easily by selecting the bad invoice and then choose Duplicate Invoice. The window that pops up will allow you to select credit note to create such a note that will "undo" the invoice. Regards, Geert Sascha Silbe sch

Retracting posted invoice without removing transactions

2018-02-12 Thread Sascha Silbe
Hello, how can I retract (invalidate) an already posted invoice without removing the existing transaction or altering the amounts of the transaction? (The invoice was created using the Business functions) A customer requested an invoice to be split so I need to retract the original invoice and cr