Re: In which account are Invoice customer balances posted

2018-02-01 Thread Adrien Monteleone
Roger, I’m not an Outlook user, but I thought by default the program works that way. If you select the text you want to reply to then hit your reply-all/reply-list button it should quote only what you have selected. If not, check under Preferences > Compose. (not sure what menu that is in) Aft

Re: In which account are Invoice customer balances posted

2018-01-30 Thread Adrien Monteleone
gnucash-user-ow...@gnucash.org > > When replying, please edit your Subject line so it is more specific than > "Re: Contents of gnucash-user digest..." > > > Today's Topics: > > 1. In which account are Invoice customer balances posted > (rmom

Re: In which account are Invoice customer balances posted

2018-01-29 Thread Adrien Monteleone
Roger, You are correct. Ideally, that overpayment should instead be held as a liability in the form of ‘customer deposits’ but I suppose that would have complicated the code. A reverse balanced AR is technically a liability, not an asset. When I encounter such a situation, I set a scheduled tr

In which account are Invoice customer balances posted

2018-01-29 Thread rmomxtx
When a customer pays more than the amount due on an invoice that balance appears in the receive payment window the next time there is an invoice to pay. In which account is that balance stored? I suspect it is kept in receivables. Is that correct? Trying to figure out a way to keep track of wha