Re: [GNC] Bouncy Check

2019-02-27 Thread Adrien Monteleone
Your welcome. I forgot to include the step of unposting the invoice in order to edit it. Also, please be sure to always copy the list on all replies so everyone can benefit from the discussion. (and resolution of the question) Regards, Adrien > On Feb 27, 2019, at 2:19 PM, subscriptions > wr

Re: [GNC] Bouncy Check

2019-02-27 Thread Adrien Monteleone
Select the payment transaction in your asset register. (checking/cash, wherever it appears) Then choose Transaction > Add Reversing Transaction This will reverse the payment with a reversing transaction and de-couple the original payment from the invoice. Edit your invoice to reflect your boun

[GNC] Bouncy Check

2019-02-27 Thread subscriptions
Took a payment (check) from customer and it bounced. It was actually a mistake at the bank in printing the check #'s. They are sending me another payment. How do you handle this transaction? I assume somehow you need to unpost the last payment, Add bounce charge to invoice and then accept new