Hello everyone,
I am interested in extending (customize) the Satisfaction survey of GLPI.
I was checking this file: inc/ticketsatisfaction.class.php
Specifically the function:
function showSatisfactionForm($ticket)
As far as I understand, by default, the survey only have two items (stars
and com
r last 2012 days!
>
> Envoyé de mon iPhone 5
>
> Le 28 déc. 2012 à 20:51, Gustav González a écrit :
>
> Hello there!
>
> I was checking the GLPI source code and I realized that
> there's no "theming" architecture, in fact, you don't use a
> templ
andy for the project.
Thanks!
2012/12/28 David DURIEUX
> You can use external survey system like LimeSurvey, you define url in
> entity form (tab assistance)
>
> David Durieux
> ++
>
> Le Fri, 28 Dec 2012 11:30:49 -0500
> Gustav González a écrit:
>
> >Hello eve
2012/12/28 Anthony Hébert
> What about giving a try on the "themes" plugin?
>
I already installed it and it works pretty well for what I need
right now but I still miss the template engine support.
I think it will provide much more freedom to designers to create
new templates for
Hi again!
Right now I am studying the GLPI source code and the database schema,
trying to understand the most I can about the architecture.
One of the requirements for the project I'm working on is this:
- To include a new state for the tickets called: "Waiting for external
consultant"
I have be
2012/12/29 Remi Collet
> From the "client" point (ITIL), the status stay "in progress" (client
> really don't care how you manage internal stuff). And SLA, or resolution
> time, don't have to change because of any external consultant.
>
> You should assign the ticket to the consultant (supplier)
2013/1/4 Julien Dombre
> Hi,
>
Hello there!
GLPI is free software and therefore faces two constraints:
> - The number of features added to each version depends on the available
> energy
> - Users request features (technical or functional) and the project
> attempts to answer as soon as poss
Hi,
I'm looking for the menu option to define the set of allowed status
depending on the
current status of a incident.
Examples :
1. if someone is creating a new incident, the only status available from
the
combo in the form, should be "new"
2. if the current status of an incident is "solved",
