[Glpi-dev] Suggestion

2013-08-05 Thread Filipe Pinto
Good afternoon, I don't know if I can make suggestion in the email but here it goes: - Template for ticket tasks. o Ex.: A request management ticket to create user in the company is open. The helpdesk technician needs to do several task associated to that ticket (create user in AD,

Re: [Glpi-dev] Suggestion

2013-08-05 Thread Filipe Pinto
Exactly Filipe Pinto Himanshu Naik escreveu: No , this plug is focused on HR and resources . What is being asked is that for each ticket glpi allows task creation and this task can be assigned With status . In ticket templates there are fields for addition. , hiding , mandatory etc .But