Good afternoon,
I don't know if I can make suggestion in the email but here it goes:
- Template for ticket tasks.
o Ex.: A request management ticket to create user in the company is open. The
helpdesk technician needs to do several task associated to that ticket (create
user in AD,
Exactly
Filipe Pinto
Himanshu Naik escreveu:
No , this plug is focused on HR and resources .
What is being asked is that for each ticket glpi allows task creation and this
task can be assigned
With status .
In ticket templates there are fields for addition. , hiding , mandatory etc
.But