[Glpi-dev] Satisfaction survey

2012-12-28 Thread Gustav González
Hello everyone, I am interested in extending (customize) the Satisfaction survey of GLPI. I was checking this file: inc/ticketsatisfaction.class.php Specifically the function: function showSatisfactionForm($ticket) As far as I understand, by default, the survey only have two items (stars and com

Re: [Glpi-dev] Template Engine

2012-12-28 Thread Anthony Hébert
Hi Gustav! What about giving a try on the "themes" plugin? Best and enjoy your last 2012 days! Envoyé de mon iPhone 5 Le 28 déc. 2012 à 20:51, Gustav González a écrit : > Hello there! > > I was checking the GLPI source code and I realized that > there's no "theming" architecture, in fact,

Re: [Glpi-dev] Template Engine

2012-12-28 Thread Gustav González
Hi! I didn't know about it. I'm gonna check it then I share my impressions with you: https://forge.indepnet.net/projects/themes Thank you! 2012/12/28 Anthony Hébert > Hi Gustav! > > What about giving a try on the "themes" plugin? > > Best and enjoy your last 2012 days! > > Envoyé de mon iPho

Re: [Glpi-dev] Satisfaction survey

2012-12-28 Thread David DURIEUX
You can use external survey system like LimeSurvey, you define url in entity form (tab assistance) David Durieux ++ Le Fri, 28 Dec 2012 11:30:49 -0500 Gustav González a écrit: >Hello everyone, > >I am interested in extending (customize) the Satisfaction survey of >GLPI. I was checking this file

Re: [Glpi-dev] Satisfaction survey

2012-12-28 Thread Gustav González
In fact, I was thinking of using LimeSurvey from the first moment, but I need to support future reference for the survey for every ticket from the "Satisfaction" tab. I'll try to write some code about it and test it. If it works, I'll share it with you in case you find it handy for the project. T

Re: [Glpi-dev] Satisfaction survey

2012-12-28 Thread David DURIEUX
Le Fri, 28 Dec 2012 15:25:03 -0500 Gustav González a écrit: >In fact, I was thinking of using LimeSurvey from the first moment, >but I need to support future reference for the survey for every ticket >from the "Satisfaction" tab. > >I'll try to write some code about it and test it. If it works,

Re: [Glpi-dev] Template Engine

2012-12-28 Thread Gustav González
2012/12/28 Anthony Hébert > What about giving a try on the "themes" plugin? > I already installed it and it works pretty well for what I need right now but I still miss the template engine support. I think it will provide much more freedom to designers to create new templates for

Re: [Glpi-dev] Template Engine

2012-12-28 Thread David DURIEUX
Le Fri, 28 Dec 2012 16:35:24 -0500 Gustav González a écrit: >2012/12/28 Anthony Hébert > >> What about giving a try on the "themes" plugin? >> > >I already installed it and it works pretty well for what I need >right now but I still miss the template engine support. >I think it will

Re: [Glpi-dev] Template Engine

2012-12-28 Thread Anthony Hébert
Hmmm I think everyone would agree on the ability to fit GLPI to their company's graphical identity (logo, colors, etc)... On top of that, each time you find a modified GLPI, the main goal was just to change the design! And sadly, some of you guys stop helping those people on the forum when you

[Glpi-dev] Adding a new state (for tickets)

2012-12-28 Thread Gustav González
Hi again! Right now I am studying the GLPI source code and the database schema, trying to understand the most I can about the architecture. One of the requirements for the project I'm working on is this: - To include a new state for the tickets called: "Waiting for external consultant" I have be

Re: [Glpi-dev] Adding a new state (for tickets)

2012-12-28 Thread Anthony Hébert
I don't think you can add a new ticket status (correct me if Im wrong). Main reason relates to ITIL prerequisites... But maybe there's a ticket status you don't use at all!? If so, you can use a plugin to just rename it! Envoyé de mon iPhone Le 29 déc. 2012 à 00:31, Gustav González a écrit