On Wed, Jun 10, 2009 at 06:33:05AM -0400, Jerry wrote:
> On Tue, 9 Jun 2009 17:13:47 -0600
> Chad Perrin wrote:
>
> >If 0.111% of customers are unfortunate enough to end up with something
> >entirely beyond their control causing something to happen that can be
> >imagined to be a violation of GoD
Every time you get in a car, you risk your life. Does that mean you
Everything is dangerous, life itself being the most - always ends with
death.
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On Tue, 9 Jun 2009 17:13:47 -0600
Chad Perrin wrote:
>If 0.111% of customers are unfortunate enough to end up with something
>entirely beyond their control causing something to happen that can be
>imagined to be a violation of GoDaddy's partially undisclosed policies,
>and 0.1% of GoDaddy custome
On Mon, Jun 08, 2009 at 05:31:12PM -0400, Jerry wrote:
> On Mon, 8 Jun 2009 14:55:49 -0600
> Chad Perrin wrote:
>
> >I try to learn from others' mistakes to reduce the likelihood that I
> >will be forced to learn from my own. If you really want to learn from
> >your own mistakes, though, go ahea
On Mon, 8 Jun 2009 14:55:49 -0600
Chad Perrin wrote:
>I try to learn from others' mistakes to reduce the likelihood that I
>will be forced to learn from my own. If you really want to learn from
>your own mistakes, though, go ahead and ignore the instances where
>GoDaddy has screwed over other cu
On Mon, Jun 08, 2009 at 04:45:43AM -0400, Jerry wrote:
>
> I have used GoDaddy for 7 years now without a single problem. Maybe I
> am just lucky. I have only contacted them twice; however, I received
> a quick and courteous response to my inquiry.
I try to learn from others' mistakes to reduce th
On Sun, 7 Jun 2009 19:46:29 -0600
Chad Perrin wrote:
>On Thu, Jun 04, 2009 at 11:50:35PM -0400, itsemu wrote:
>> if your dealing with a isp such as a cable/dsl company, remember the
>> requirements to work there, they arent trained on anything besides
>> windows.. probably dont really know what a
On Fri, Jun 05, 2009 at 06:23:56PM +0200, Wojciech Puchar wrote:
> >
> >The tech support people do what they are told to do. If you've ever had
> >a job in which every single incoming call is someone who is frustrated,
> >angry and is going to take it out on *you*, it might be understandable
> >why
On Thu, Jun 04, 2009 at 11:50:35PM -0400, itsemu wrote:
> if your dealing with a isp such as a cable/dsl company, remember the
> requirements to work there, they arent trained on anything besides windows..
> probably dont really know what a static ip is or have any idea what hardware
> each differe
S> months.
I've been at a US Air Force MIS helpdesk since Sept 1988. I wrote an
article about some of my favorite tools, and as an aside I mentioned
my time working in IT support. My favorite article comment:
"If I'm still doing this in 21 years, someone please write a
program to
>> On Fri, 05 Jun 2009 09:43:17 -0400,
>> Steve Bertrand said:
S> If you've ever had a job in which every single incoming call is someone
S> who is frustrated, angry and is going to take it out on *you*, it might
S> be understandable why the tech support call centre business is like an
S> employ
I did the support gig for the better part of two years when I started
school. It was difficult, especially when the people that were
frustrated, angry, and determined to take it out on me had broken or
ancient hardware and lived out in the boondocks where audible crackling
Just put the earphone
You are absolutely right, and I'm glad you pointed that out. Even I will
admit to not minding hanging on the phone a few extra minutes with a
calm, polite user (no matter how 'green' they are) if they do what I say
(without click-click-clicking in the background) throughout the
troubleshooting pro
Well, I don't know about cable, but this is the way DSL works. 90%+ of
the issues with DSL are due to the modem losing connectivity overnight,
so a reboot is the quickest and easiest method of troubleshooting.
i don't remember now what brand of modem i have (i'm not in place) from
Polish Telec
Written by Steve Bertrand on 06/05/09 08:43>>
>> Despite frustrations try to remember, it's not the tech support
>> people's fault. They're just there 8-5 trying to make rent and pay for
>> their kids dental. If you want to blame somebody, blame management.
>
> The tech support people do what they
Bill Moran wrote:
> In response to Steve Bertrand :
>
> [snip]
>
>> Disclaimer: I work as a network engineer at a small ISP. From time to
>> time, I still have to answer the phone every once in a while
>> (unfortunately).
>>
>> I do not like dealing directly with users. Most of them complain, bit
In response to Steve Bertrand :
[snip]
> Disclaimer: I work as a network engineer at a small ISP. From time to
> time, I still have to answer the phone every once in a while
> (unfortunately).
>
> I do not like dealing directly with users. Most of them complain, bitch
> and snivel and have no re
Modulok wrote:
> While it sounds pretty bad, I think my ISP takes the cake:
>
> - Regardless of the problem, their solution is to unplug the cable
> modem, wait 30 seconds and plug it back in and hope for the best.
Well, I don't know about cable, but this is the way DSL works. 90%+ of
the issues
itsemu wrote:
> if your dealing with a isp such as a cable/dsl company, remember the
> requirements to work there, they arent trained on anything besides windows..
Excuse me, unless you have ever worked at an ISP, might I kindly ask you
to have some respect. (if you have, the call centre you likel
in the service to know the meaning of your questions and the answers.
Man, you're with the wrong ISP.
Or maybe it's best ISP available there? :)
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My isp have up to 1Gbyte/s costs 1000SEK a month
1Gbyte/s?
Yes.
it's 10Gbit/s
No.
So 1Gbyte or Gbit/s?
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Reid Linnemann wrote:
Written by Mark Hartkemeyer on 06/04/09 11:23>>
I'm pretty new to FreeBSD and was reading part of Greg Lehey's The
Complete FreeBSD 4th Edition. I found the section on ISPs in chapter
18 really interesting. I put some of his recommended questions to my
ISP, Cincinnati Bel
if your dealing with a isp such as a cable/dsl company, remember the
requirements to work there, they arent trained on anything besides windows..
probably dont really know what a static ip is or have any idea what hardware
each different county they are supporting has in there headend because its
a
On 6/4/09, Mark Hartkemeyer wrote:
> I'm pretty new to FreeBSD and was reading part of Greg Lehey's The
> Complete FreeBSD 4th Edition. I found the section on ISPs in chapter
> 18 really interesting. I put some of his recommended questions to my
> ISP, Cincinnati Bell's Zoomtown. I think I talk
NB this is a residential ISP I'm writing about.
Wojciech Puchar said the following on 2009-06-05 01:34:
5MBps upload/5MBps download (she said bytes, but should it be bits?)
768kBps
My isp have up to 1Gbyte/s costs 1000SEK a month
1Gbyte/s? it's 10Gbit/s
What card do you use to conne
Wojciech Puchar said the following on 2009-06-05 01:34:
5MBps upload/5MBps download (she said bytes, but should it be bits?)
768kBps
My isp have up to 1Gbyte/s costs 1000SEK a month
1Gbyte/s?
Yes.
it's 10Gbit/s
No.
What card do you use to connect?
A netgear 310fx I only hav
5MBps upload/5MBps download (she said bytes, but should it be bits?)
768kBps
My isp have up to 1Gbyte/s costs 1000SEK a month
1Gbyte/s? it's 10Gbit/s
What card do you use to connect?
server on my connection.
Outgoing port 25, 137-139 closed. Incoming port 137-139, 445 closed
So i
Mark Hartkemeyer said the following on 2009-06-04 18:23:
I'm pretty new to FreeBSD and was reading part of Greg Lehey's The
Complete FreeBSD 4th Edition. I found the section on ISPs in chapter
18 really interesting. I put some of his recommended questions to my
ISP, Cincinnati Bell's Zoomtown.
These responses don't surprise me. I'm actually impressed your rep knew
the numbers for the up/down bandwidth, even though their metric was
It's just "marketing bandwidth" as most clients don't understand what it
mean anyway, but just expect higher value that others for the same price.
It's
"Your the only one who's found this problem, so we'll wait until the next
version to patch this problem.
It's just like my upstream network provider. When they have longer
problems i heard "Sorry we working on this, you must be really unlucky, as
nobody else have problems here".
I asked f
Written by Mark Hartkemeyer on 06/04/09 11:23>>
> I'm pretty new to FreeBSD and was reading part of Greg Lehey's The
> Complete FreeBSD 4th Edition. I found the section on ISPs in chapter
> 18 really interesting. I put some of his recommended questions to my
> ISP, Cincinnati Bell's Zoomtown. I
--- On Thu, 6/4/09, Wojciech Puchar wrote:
> From: Wojciech Puchar
> Subject: Re: ISP questions
> To: "Bill Moran"
> Cc: freebsd-questions@freebsd.org
> Date: Thursday, June 4, 2009, 12:56 PM
> >> 4. What kind of hardware and
> software are you runni
Wojciech Puchar wrote:
>>> 4. What kind of hardware and software are you running?
>>> "Can't provide this, due to security reasons."
>>
>> That's the stupidest answer I've heard today.
>
> It isn't that stupid. As many ISPs admins aren't very good, they simply
> fear.
Based on the answers pro
That's the stupidest answer I've heard today.
It isn't that stupid. As many ISPs admins aren't very good, they simply
fear.
Based on the answers provided, I highly doubt that the OP was speaking
to an admin...
Of course not, but THEY require others to not talk about used hardware and
softwa
4. What kind of hardware and software are you running?
"Can't provide this, due to security reasons."
That's the stupidest answer I've heard today.
It isn't that stupid. As many ISPs admins aren't very good, they simply
fear.
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On Thu, 4 Jun 2009 13:10:17 -0400
Bill Moran wrote:
>In response to Mark Hartkemeyer :
>> 4. What kind of hardware and software are you running?
>> "Can't provide this, due to security reasons."
>
>That's the stupidest answer I've heard today.
Actually, I had a Comcast representative give b
In response to Mark Hartkemeyer :
> I'm pretty new to FreeBSD and was reading part of Greg Lehey's The
> Complete FreeBSD 4th Edition. I found the section on ISPs in chapter
> 18 really interesting. I put some of his recommended questions to my
> ISP, Cincinnati Bell's Zoomtown. I think I talke
On Thu, Jun 4, 2009 at 11:23 AM, Mark Hartkemeyer wrote:
> I'm pretty new to FreeBSD and was reading part of Greg Lehey's The
> Complete FreeBSD 4th Edition. I found the section on ISPs in chapter
> 18 really interesting. I put some of his recommended questions to my
> ISP, Cincinnati Bell's Zoo
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