[Foundation-l] Changes to the identification policies and procedures

2011-02-03 Thread MZMcBride
Hi. This doesn't seem to have hit this list yet, so I'm posting here for general information and discussion. Effective February 1, 2011, there are two substantive changes to the policies and procedures surrounding identifying to the Wikimedia Foundation. The first change is that OTRS agents will

Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-03 Thread Nathan
Where were the changes announced, and who announced them? ___ foundation-l mailing list foundation-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/foundation-l

Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-03 Thread MZMcBride
Nathan wrote: > Where were the changes announced, and who announced them? An e-mail was sent by an OTRS admin to (at least) otrs-e...@lists.wikimedia.org and otrs-permission...@lists.wikimedia.org on February 1, 2011 announcing these changes. I personally don't see any reason that the author or co

Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-03 Thread Steven Walling
These changes were going to be discussed and documented in public, but they weren't announced publicly yet because staff are still in discussion on the OTRS mailing list and wiki with those volunteers about the best way for the new identification process to work. OTRS volunteers and the groups who'

Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-03 Thread MZMcBride
Steven Walling wrote: > These changes were going to be discussed and documented in public... [...] > Speaking as an OTRS volunteer not as a staff member (this initiative isn't > part of my job)... I don't follow. How do you know that these changes were going to be discussed and documented in publi

Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-03 Thread Steven Walling
The discussion has only been going on at the OTRS list sine February 1st. I know a public announcement is coming because it's standard operating procedure at the Foundation. Please be patient. On Thu, Feb 3, 2011 at 7:09 PM, MZMcBride wrote: > Steven Walling wrote: > > These changes were going t

Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-03 Thread Pedro Sanchez
On Thu, Feb 3, 2011 at 9:27 PM, Steven Walling wrote: > The discussion has only been going on at the OTRS list sine February 1st. I > know a public announcement is coming because it's standard operating > procedure at the Foundation. Please be patient. at the english otrs list, to be precise ___

Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-03 Thread Risker
On 3 February 2011 22:27, Steven Walling wrote: > The discussion has only been going on at the OTRS list sine February 1st. I > know a public announcement is coming because it's standard operating > procedure at the Foundation. Please be patient. > > Steven, I recognize you're in a difficult spot

Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-03 Thread Steven Walling
Risker, I'm not arguing here about the merits of the change itself. All I said is that demanding answers about a very sensitive discussion on a private mailing list is inappropriate right now, and that there's no reason to panic, since the standard operating procedure is to make a public announcem

Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-03 Thread Christine Moellenberndt
Hi everyone, Yes, there are some changes happening. We announced it to the OTRS volunteers as they are the first to be directly impacted by this change. Part of being an OTRS volunteer is the agreement that they would be willing to provide identification to the Foundation if requested. I un

Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-03 Thread Pedro Sanchez
On Thu, Feb 3, 2011 at 10:57 PM, Christine Moellenberndt wrote: > Hi everyone, > > Yes, there are some changes happening.  We announced it to the OTRS > volunteers as they are the first to be directly impacted by this > change.  Part of being an OTRS volunteer is the agreement that they > would be