Re: [tdf-discuss] How developers scare end-users away from filing bugs

2012-02-19 Thread Rainer Bielefeld
Rainer Bielefeld schrieb: and to find a tutor who will help. What of course might be the QA tester himself Rainer -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + m

Re: [tdf-discuss] How developers scare end-users away from filing bugs

2012-02-19 Thread Rainer Bielefeld
adept techlists - kazar schrieb: On the other hand ... if I had been an "average end-user" such as a secretary who decided to take some time out of their day to go to libreoffice.org, click on "Bug" and fill in the form, and then got a notification asking me to provide all kinds of additional in

Re: [tdf-discuss] How developers scare end-users away from filing bugs

2012-02-19 Thread Guy Voets
2012/2/14 Italo Vignoli > I step in the discussion, as I am a Mac user (although not really > skilled in catching and reporting bugs). > > I have some comments below. > > On 2/14/12 5:52 AM, adept techlists - kazar wrote: > > > Problem description: > > > Steps to reproduce: > > 1. Open a spreadsh

Re: [tdf-discuss] How developers scare end-users away from filing bugs

2012-02-15 Thread adept techlists - kazar
Apologies for my poorly written email. I should have waited until my headache goes away :p I wrote: Nevertheless, based on Rainer's well-reasoned response explaining that bug reports that do not include certain elements such as sample docs, screenshots, localization info and other things that

Re: [tdf-discuss] How developers scare end-users away from filing bugs

2012-02-15 Thread adept techlists - kazar
On 2/14/12 3:45 AM, Rainer Bielefeld wrote: We are talking about Hi Ilyse Kazar, as you read I'm not a developer, and I do not want to discourage anybody, my only goal is to process the thousands of unconfirmed (not "UNCONFIRMED") as quick

Re: [tdf-discuss] How developers scare end-users away from filing bugs

2012-02-14 Thread Uwe Altmann
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Ilyse, * Added some info to the bugfile. - -- Mit freundlichen Grüßen Uwe Altmann -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.9 (Darwin) Comment: GPGTools - http://gpgtools.org Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/

Re: [tdf-discuss] How developers scare end-users away from filing bugs

2012-02-14 Thread Italo Vignoli
I step in the discussion, as I am a Mac user (although not really skilled in catching and reporting bugs). I have some comments below. On 2/14/12 5:52 AM, adept techlists - kazar wrote: > Problem description: > Steps to reproduce: > 1. Open a spreadsheet that has data in some cells. I have test

Re: [tdf-discuss] How developers scare end-users away from filing bugs

2012-02-14 Thread Rainer Bielefeld
We are talking about Hi Ilyse Kazar, as you read I'm not a developer, and I do not want to discourage anybody, my only goal is to process the thousands of unconfirmed (not "UNCONFIRMED") as quick as possible. For a better understanding here

Re: [tdf-discuss] How developers scare end-users away from filing bugs

2012-02-13 Thread Andras Timar
2012/2/14 Cor Nouws : > Hi Kazar, > > Thanks for posting here, of course your bug report, and sorry that you got > annoyed. > > adept techlists - kazar wrote (14-02-12 05:52) >> >> I noticed a problem in a 3.5 RC 1, I was able to reproduce it every time >> [...] >> (bug 45247) > > > Rainer is our m

Re: [tdf-discuss] How developers scare end-users away from filing bugs

2012-02-13 Thread Cor Nouws
Hi Kazar, Thanks for posting here, of course your bug report, and sorry that you got annoyed. adept techlists - kazar wrote (14-02-12 05:52) I noticed a problem in a 3.5 RC 1, I was able to reproduce it every time [...] (bug 45247) Rainer is our most active QA volunteer. His comment states

[tdf-discuss] How developers scare end-users away from filing bugs

2012-02-13 Thread adept techlists - kazar
I noticed a problem in a 3.5 RC 1, I was able to reproduce it every time I tried, and I decided to follow the nice end-user friendly links during the bug hunt. It felt really good as a non-developer to contribute in this very small way. I found the form for filing a big report helpful, although