Public bug reported:
Hello
I'm using a EliteBook Folio 9470 (Intel QM77 chipset with Intel HD
Graphics 4000) and initially installed 13.04 beta2.
I used to work with 2 external monitors plugged in (one via VGA and the
other one using a HP-DisplayPort-To-HDMI-adapter).
Everything worked properly
apport information
** Tags added: apport-collected
** Description changed:
Hello
I'm using a EliteBook Folio 9470 (Intel QM77 chipset with Intel HD
Graphics 4000) and initially installed 13.04 beta2.
I used to work with 2 external monitors plugged in (one via VGA and the
other on
apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661091/+files/CurrentDmesg.txt
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apport information
** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661092/+files/Dependencies.txt
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apport information
** Attachment added: "BootLog.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661090/+files/BootLog.txt
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apport information
** Attachment added: "DpkgLog.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661093/+files/DpkgLog.txt
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apport information
** Attachment added: "GconfCompiz.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661094/+files/GconfCompiz.txt
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apport information
** Attachment added: "LightdmLog.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661098/+files/LightdmLog.txt
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apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661100/+files/Lsusb.txt
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apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661102/+files/ProcCpuinfo.txt
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apport information
** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661104/+files/ProcInterrupts.txt
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apport information
** Attachment added: "MonitorsUser.xml.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661101/+files/MonitorsUser.xml.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661103/+files/ProcEnviron.txt
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apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661105/+files/ProcModules.txt
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apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661106/+files/UdevDb.txt
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apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661099/+files/Lspci.txt
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apport information
** Attachment added: "UdevLog.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661107/+files/UdevLog.txt
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apport information
** Attachment added: "UnitySupportTest.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661108/+files/UnitySupportTest.txt
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apport information
** Attachment added: "XorgLog.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661109/+files/XorgLog.txt
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apport information
** Attachment added: "XorgLogOld.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661110/+files/XorgLogOld.txt
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apport information
** Attachment added: "Xrandr.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/366/+files/Xrandr.txt
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apport information
** Attachment added: "xdpyinfo.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661112/+files/xdpyinfo.txt
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apport information
** Attachment added: "xserver.devices.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661113/+files/xserver.devices.txt
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apport information
** Attachment added: "xserver.outputs.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661114/+files/xserver.outputs.txt
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After using the laptop without the second external monitor yesterday,
today it suddenly worked again with both external monitors!
If I look at the xrandr-output, I see the monitor connected over an
HDMI3 device:
Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 32767 x 32767
LVDS1 connect
apport information
** Attachment added: "LightdmDisplayLog.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661095/+files/LightdmDisplayLog.txt
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apport information
** Attachment added: "LightdmGreeterLog.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661096/+files/LightdmGreeterLog.txt
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apport information
** Attachment added: "LightdmGreeterLogOld.txt"
https://bugs.launchpad.net/bugs/1174335/+attachment/3661097/+files/LightdmGreeterLogOld.txt
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I don't think it's a problem of numbering: the display port-device is
not recognized at all in the first (not-working) case.
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