** Changed in: thunderbird
Importance: Medium => Unknown
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https://bugs.launchpad.net/bugs/885525
Title:
Deleting a Gmail Message Always Sends Item to [Gmail]/Tras
If you are experiencing this, start by checking Gmail's Forwarding and
POP/IMAP settings (at the misleading URL
https://mail.google.com/mail/u/0/#settings/fwdandpop ). In the IMAP
access area, check the second preference ("When I mark a message in IMAP
as deleted") and - if that one is set to "Auto
In the absence of a reply to comment #65, I can confirm that this is
still an issue with Thunderbird 60.8.0, tested in Ubuntu 19.10 (dev).
** Changed in: thunderbird (Ubuntu)
Status: Incomplete => Confirmed
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To all problem repoters:
Which is actual problem of this bug? Or which is actual request?
(A) Because "trash selection UI" accepts other tha [Gmail]/Trash as "trash
folder in Tb for Gmail IMAP aaccount",
Tb must respect the user's trash folder choice by user, even if this is
Gmail account.
For those following this with hopes of a resolution, I wanted to add one
thing, and give a work around.
The behavior will work as expected if when you load Thunderbird, you
immediately go into the Account Settings and change this setting to
"Remove it Immediately", and click "Ok". Then go back in
I am ready to accept the reasoning behind treating Gmail as a special
case, and disallowing the use of user-specified folder as the trash
folder.
But I think that lying to the user is unacceptable. If user's selection
of the trash folder is going to be ignored, the user must be told so.
Either by
Just found out about this issue. I confirm that the option "When I
delete a message, move it to this folder:" works except for GMail
account.
Disabling the option in Server Settings like Matt said and/or a note
saying that this feature doesn't work with GMail would be very
appropriate. Easy and qu
*** Bug 1381217 has been marked as a duplicate of this bug. ***
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Title:
Deleting a Gmail Message Always Sends Item to [Gmail]/
Sorry coment #66 is poting to wrong bug. Ignore it, please.
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Title:
Deleting a Gmail Message Always Sends Item to [Gmail]/Tras
Can we simply disable the user interface elements if the Account is
Gmail? It is bad design to leave available a user interface element we
know will not work.
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https:/
FYI.
"Archive button for delete mail", "Mark as Junk button for delete mail" is not
good workaround, because bad side effect occurs and it's pretty confusing.
Another simple solution for power users/who understand Gmail/Gmail IMAP well.
- Any user can add toolbar button by "Custom Buttons" addon.
I recently discovered this problem and wanted to share a workaround that
preserves key parts of my preferred use model:
(1) I can press the Delete key on the keyboard, or the delete button in
the GUI, to remove mail from my Inbox (or other folders), while
preserving them in a folder (All Mail) whe
(In addition to comment #65)
If "top level Trash at folder pane of Tb" could be used as "trash in
Tb"("delete mail" moves mail to it) in Tb 31 with addon even with imap delete
model=Remove it immediately or just mark it as deleted, reason is next.
In Tb, "trash folder used by Delete Mail/Empty
I've just realized that I have also been losing messages because the UI
does not do what it says it does.
I want the Delete key to move messages to a custom trash folder where
they will not be automatically destroyed by Google.
The UI should not lie to me.
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I found this bug recently after discovering that I have been losing
emails I had not intended to lose for an indeterminate period of time.
I am deeply angry, and I believe rightly so.
I have a gmail account. I'm using Thunderbird 31.6.0 on Ubuntu linux.
The thunderbird UI clearly states, under Ac
Following in comment #65 is not easily applicable to "Delete key" user.
Button script for "copy/move selected messaages to FolderUserWants"
Key assignment change for "Delete Key" is needed, but it's not so easy even
thoogh the key assignment change is simple job(it's merely a key assignment
ch
Hello Ron,
Thank you for submitting this bug and reporting a problem with Thunderbird.
You made this bug report in 2011 and there have been several versions of
Ubuntu and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
Or, if it is st
FYI.
Needless to say, IMAP delete model of "Just mark it as deleted"(with
View/Undeleted if required), is always an effective workaround, because Tb
doesn't move mails to trash upon "mail delete" according to design of protocol
named IMAP when "Just mark it as deleted" and "Remov immediately".
All this time spent on identifying workarounds and the bug has been open
for 3+ yrs... any hope to actually see a proper fix for it, please?
Thanks.
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FYI.
A way to access [Gmail]/Trash from Thunderbird again to copy/move mails to
[Gmail]/Trash, after unsubscribing [Gmail]/Trash in order to use "other than
[Gmail/Trash" as trash of "move to trash" model.
(A) Change to "Just mark it as deleted", subscribe [Gmail]/Trash, copy/move
mails to [Gmai
(In reply to WADA from comment #55)
> A problem in workaround of "unsubscribe [Gmail]/Trash".
> Even when you unsubscribed [Gmail]/Trash at Thunderbird
> with "Show subscribed folders only" option,
> if other IMAP client who shares same Gmail IMAP account subscribes
> [Gmail]/Trash,
> [Gmai
(In reply to ncnmra from comment #47)
> A workaround I found is:
> 1) disable "Show In IMAP" under Settings>Labels in the Gmail web interface
> for the Gmail Trash folder
> 2) unsubscribe from the Gmail Trash folder in TB
Logic on trash in DiscoveryDone() was one like following;
<= At this s
A problem in workaround of "unsubscribe [Gmail]/Trash".
Even when you unsubscribed [Gmail]/Trash at Thunderbird
with "Show subscribed folders only" option,
if other IMAP client who shares same Gmail IMAP account subscribes
[Gmail]/Trash,
[Gmail]/Trash is used as tash in Tb again sooner or
I'm amazed this bug is almost 4 years old. This feature was working fine
for me up until I "upgraded" to v17.0.2 from 16.0.2. Downgrading back to
16 didn't fix this. This is annoying to say the least because Gmails
Trash retention is only 30 days and I prefer to keep my Trash longer.
A workaround
These are not valid workarounds for me. A valid workaround would be to
train myself to MOVE an email to the Trash folder rather than use Delete
(or find some extension that maps the Delete key and functionality to
"Move to Trash").
I find it unacceptable that a certain functionality in TB that wor
(In reply to ncnmra from comment #53)
> I'm not sure how this influences Shift-Delete behavior since I don't usually
> use it.
"Shift+Delete" is "Delete without copy to trash when move to trash model" in
Tb. This is similar to MS Window's Shift+Delete of file/directory.
When IMAP, "delete a mail
As far as the workarounds on comment #47: I ended up preferring #2
because #1 will remove [Gmail]\Trash from other IMAP clients that don't
exhibit TBs behavior. In my case, this created a problem with my iPhone
and it attempted to created its own Trash folder.
Workaround #1 seems to work for now w
*** Bug 829185 has been marked as a duplicate of this bug. ***
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Title:
Deleting a Gmail Message Always Sends Item to [Gmail]/T
(In reply to Tim K from comment #56)
> (or find
> some extension that maps the Delete key and functionality to "Move to
> Trash").
>
You may find this useful.
https://addons.mozilla.org/en-us/thunderbird/addon/gmailbuttons/
Doesn't have binding to delete key, but at least it has a 'move to
tras
Created attachment 704299
Test extention : Change arbitary IMAP folder to trashFolderName folder and
SpecialUse=Trash folder by ToolBar button click
This test extension is for seeing Tb's behavior on "trash", and merely
does following when customized ToolBar button-1 is clicked.
(1) Puts current
Even if correct solution like "use folder in XLIST" in UI will be implemented,
logic in DiscoveryDone() on trash folder should be changed to one like next;
> If (GmailIMAP && A_Flag==1) { force [Gmail]/Trash in XLIST ; }
> Else if (GmailIMAP && A_Flag==2) { don't force [Gmail]/Trash in XLIST
To elaborate: the workarounds mentioned above are either/or.
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Title:
Deleting a Gmail Message Always Sends Item to [Gmail]/Tra
*** Bug 832308 has been marked as a duplicate of this bug. ***
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Title:
Deleting a Gmail Message Always Sends Item to [Gmail]/T
(A) Reason why I proposed new
mail.server.serverN.force_Gmail_Trash_if_is_gmail in comment #40.
Usage of is_gmail I showed in comment #44 is similar to useCondStore - user can
override "CONDSTORE returned in CAPABILITY response" by useCondStore=false in
prefs.js.
However, isGMailServer/is_gmail
Well, if not mandatory, a "real" solution is at least preferred.
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Title:
Deleting a Gmail Message Always Sends Item to [Gmail]
Hm, the general solution could be to add a pref in imap "Advanced..." that
would disable x-list per server (there's another bug to allow disabling it).
And disable folder selection if that pref isn't set and x-list is supported for
the server.
You'd anyway get the initial correct folders set up
(In reply to Magnus Melin from comment #41)
> Hm, the general solution could be to add a pref in imap "Advanced..." that
> would disable x-list per server (there's another bug to allow disabling it).
> And disable folder selection if that pref isn't set and x-list is supported
> for the server.
Yo
After fix of Bug 798663(status-thunderbird-esr17:fixed, landed on Tb 12.0.2)
which resolved problem of Bug 815087, Tb 17.0.2 detects "Gmail IMAP or not"
correctly, so problem of this bug(Trash) and a part of bug 800035(Archive) was
exposed to users who are using Gmail IMAP for long time with
ma
After fix of Bug 798663(landed on Tb 17.0.2), "Gmail IMAA or not" is
detected by X-GM-EXT-1 capability response, and is saved in
kGmailImapCapability bit of Capability flags, and is used as indicator
of "Gmail IMAP", ad is propaated to s_gmail of prefs.js etc.
As for "forcing [Gmail]/Trash as tras
My preference for the options would be
1) Mark message as deleted
2) Move to the server's Trash folder
3) Move to this folder:
4) Remove immediately
... with the wording cleaned up by UI review
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dlech, I've asked irving to comment on your proposal
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Title:
Deleting a Gmail Message Always Sends Item to [Gmail]/Trash
Stat
I have a proposed solution to this. I would like some feedback before I
attempt a patch.
As WADA mentioned in Comment 32, the reason for the restriction on
choosing the Trash folder for a GMail account is that TB is using XLIST
to get the trash folder. Whenever TB starts up, the value from the XLI
Launchpad has imported 37 comments from the remote bug at
https://bugzilla.mozilla.org/show_bug.cgi?id=533140.
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Ron, this appears to be a known bug upstream, so I have linked this to
the upstream bug so that it receives updates.
** Bug watch added: Mozilla Bugzilla #533140
https://bugzilla.mozilla.org/show_bug.cgi?id=533140
** Also affects: thunderbird via
https://bugzilla.mozilla.org/show_bug.cgi?id
I have since noted setting "When I delete a message" to "Just mark it
as deleted", it seems archiving works. However, this seems to be a
workaround to me. Regardless, setting an alternate destination folder
for deleted items should always work.
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Public bug reported:
Thunderbird 7.0.1, Ubuntu 11.10
Gmail accounts do not obey the setting in Account Settings --> [Account]
--> Server Settings --> When I delete a message
I changed this to move the message to Gmail's "All Mail" folder,
attempting to imitate the Gmail web interface's "Archive"
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