[Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

Please follow the instructions of the section "CUPS error_log" on https://wiki.ubuntu.com/DebuggingPrintingProblems for printing the test page. ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which

Re: [Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

Hi Till! Thank you for answering... Well, I have two versions of an HP 1018 printer in my list of printers, so I desabled the one called "Hewlett-Packard-HP-LaserJet-1018, which hp-check doesn't seem to recognise as a printer ("Type: Unknown"), and enabled the other one. There is still a problem,

[Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

The URI must be something using the "hp" CUPS backend, either hp:/usb/... or hp:/net/ I have hp:/usb/Deskjet_2640_series?serial=BR52AFC2TR0601 hp:/net/Deskjet_2540_series?zc=HP5CB901E7DDC7 but my printers do not need the plugin. -- You received this bug notification because you are a member

Re: [Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

Hi Goutam, I tried sudo hp-plugin, three times, without success. I get the result you see in the screenshot I am including above. Apparently it's a problem with the URI of the printer. On checking the properties of the printer I found this: Device URI: usb//HP/LaserJet%201018?serial=LF04EKT I t

[Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

Hi Tristram, Run command 'sudo hp-plugin' in terminal to install the plugin files required by this printer. Thanks, Goutam -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1460080 Title

Re: [Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

Hi Till! Sorry I didn't answer before. I was at home, not near the hp printer. I have again tried to print. As I had uninstalled HPLIP, I re-installed it. The version is now: 3.15.4. Device Manager Version 15.0 (Qt4). It still doesn't work. I get a notice which says: Print job failed - required

[Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

** Changed in: hplip (Ubuntu) Assignee: (unassigned) => Till Kamppeter (till-kamppeter) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1460080 Title: HP laserjet 1018 no longer wor

[Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

Tristram, you can find out which version of hplip you have installed by entering "dpkg -s hplip | grep Version" (without quotes) in a terminal. Meanwhile, someone else is experiencing the same symptoms with Ubuntu 14.04.

Re: [Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

Hi Till! Thank you for your time: I've tried to work out what my version of HPLIP is, but haven't managed. However, on starting up my computer, I get the following error: (please see adjoined files). On opening the dash, clicking on HPLIP Toolbox produces no result at all. I've also tried some

Re: [Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

Hi Till! Thank you for your time: I've tried to work out what my version of HPLIP is, but haven't managed. However, on starting up my computer, I get the following error: (please see adjoined files). On opening the dash, clicking on HPLIP Toolbox produces no result at all. I've also tried some

[Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

Which is the HPLIP which you have actually installed? Is it the 3.15.2 which is part of Ubuntu 15.04 or did you install an HPLIP directly from HP's site (3.15.4)? I ask because you get Make and Model: HP LaserJet 1018, hpcups 3.15.4, requires proprietary plugin but the automatically added info in

Re: [Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

Hi Till, I typed in "hp-plugin" in the terminal but I got and error (see file please). What did I do wrong? Thanks, Tristram > Date: Fri, 29 May 2015 15:31:18 + > From: 1460...@bugs.launchpad.net > To: tdshor...@hotmail.com > Subject: [Bug 1460080] Re: HP laserjet 1018 no longer works > >

[Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

Can you run hp-plugin in a terminal window and follow the instructions on the screen. ** Changed in: hplip (Ubuntu) Status: New => Incomplete ** Also affects: hplip Importance: Undecided Status: New ** Changed in: hplip Status: New => Incomplete -- You received this b