Hi Daniel,
Thanks for taking the time to look at this issue.
Regarding the Bluetooth mouse, I only bought that recently, and this
issue was occurring before then (just using the touchpad).
To double-check though, I just switched off the Bluetooth mouse and
rebooted and still get the temporary fr
apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261913/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261914/+files/ProcEnviron.txt
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apport information
** Tags added: apport-collected
** Description changed:
Hello,
I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu
edition from Dell which came with 18.04. I then upgraded it to 18.10 for
a short while, before wiping it and installing 19.04 from a fr
apport information
** Attachment added: "xdpyinfo.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261930/+files/xdpyinfo.txt
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apport information
** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261916/+files/Dependencies.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261923/+files/ProcEnviron.txt
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apport information
** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261924/+files/ProcInterrupts.txt
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apport information
** Attachment added: "Xrandr.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261929/+files/Xrandr.txt
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apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261921/+files/ProcCpuinfo.txt
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apport information
** Attachment added: "DpkgLog.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261917/+files/DpkgLog.txt
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apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261918/+files/Lspci.txt
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apport information
** Description changed:
Hello,
I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu
edition from Dell which came with 18.04. I then upgraded it to 18.10 for
a short while, before wiping it and installing 19.04 from a fresh ISO
download after that was
apport information
** Attachment added: "XorgLog.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261927/+files/XorgLog.txt
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(OK, I ran apport-collect 1827791 but that didn't seem to add much, so I
ran apport-collect --package=xorg 1827791 and that added all of the
output that was originally added).
Hopefully the new files are cleaner (no ath10k crashes, no Bluetooth
mouse).
The CPU temperature warnings occur during bo
apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261925/+files/ProcModules.txt
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apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261926/+files/UdevDb.txt
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apport information
** Attachment added: "MonitorsUser.xml.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261920/+files/MonitorsUser.xml.txt
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apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261922/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "XorgLogOld.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261928/+files/XorgLogOld.txt
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apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1827791/+attachment/5261919/+files/Lsusb.txt
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I forgot to reply to the question about Gnome Shell extensions.
No, I have not installed any. The only ones I have are ones that were
installed as part of 19.04:
dpkg -l | grep -i gnome-shell
ii gnome-shell3.32.0+git20190410-1ubuntu1
amd64graph
Hi Daniel,
Here is the output of journalctl -b 0, as requested.
I turned off Wi-Fi and Bluetooth before rebooting, to reduce the noise
in the logs. This was on AC power as well.
Let me know if there's anything else I can do to help.
Regarding the Wi-Fi crash you noticed, someone else has alread
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