Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We appreciate the difficulties you
are facing, but
Try to install ubuntu-restricted-extras package. This package should
solved it.
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No sound on .avi files
https://bugs.launchpad.net/bugs/300968
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http://launchpadlibrarian.net/19856982/Dependencies.txt
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http://launchpadlibrarian.net/19856983/ProcMaps.txt
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