[Bug 1913217] Re: Screen going black and not responding to input

2021-01-27 Thread Hanno Holties
Hi Daniel, Thanks for the response, attaching the file. The installation is pretty new and has no additional GNOME extensions. Also submitted a new crash report today: https://errors.ubuntu.com/oops/ed647ea2-60cb-11eb-8e09-fa163e6cac46 By the way: found out today I can still access the system ex

[Bug 1913217] Re: Screen going black and not responding to input

2021-01-26 Thread Daniel van Vugt
Thanks for the bug report. 1. Please check that you haven't enabled any additional GNOME extensions in the 'Extensions' app. There should only be the three built-in ones. If you have more than that then try uninstalling or disabling them. 2. Next time the freeze happens, please reboot then run th

[Bug 1913217] Re: Screen going black and not responding to input

2021-01-26 Thread Daniel van Vugt
Thanks for the bug report. 1. Please check that you haven't enabled any additional GNOME extensions in the 'Extensions' app. There should only be the three built-in ones. If you have more than that then try uninstalling or disabling them. 2. Next time the freeze happens, please then run this comm