First timer attempting to start from scratch with installation of all on laptop. HELP!!!

Hello there,   You may not have time to assist me with my problem and maybe to you NOT A PROB!   My IT friends never have time, but when they want a video done I'm always there.   I give up...friendships are worn out.   Could you please help me, or if you can't , can you advise me on who is

First timer attempting to start from scratch with installation of all on laptop. HELP!!!

Hello there,   You may not have time to assist me with my problem and maybe to you NOT A PROB!   My IT friends never have time, but when they want a video done I'm always there.   I give up...friendships are worn out.   Could you please help me, or if you can't , can you advise me on who is