I've made a modification to RT that increases productivity
among out support people significantly.
Basically I have made stalled and new tickets available from
the main page.
So if you want such functionality and don't know how to do the
modification yourself, then you might take a look here:
htt
> I've made a modification to RT that increases productivity
> among out support people significantly.
>
> Basically I have made stalled and new tickets available from
> the main page.
>
> So if you want such functionality and don't know how to do the
> modification yourself, then you might take
LOL
- Original Message -
From: "Hans Kristian Rosbach" <[EMAIL PROTECTED]>
To: "DBMail mailinglist"
Sent: Wednesday, July 14, 2004 5:31 AM
Subject: Re: [Dbmail] A little modification for those interested
> > I've made a modification to RT that increases productivity
> > among out suppo
