At 12:54 AM 3/16/02 -0500, Eric Beaudoin wrote:
>Hi everyone,
>
>I'm working on a script that will compile statistics for helpdesk tickets.
>To compute these stats, I need to be able count the number of "business
>hours" between the opening and the resolution of tickets. The working
>hours are
Hi everyone,
I'm working on a script that will compile statistics for helpdesk tickets. To compute
these stats, I need to be able count the number of "business hours" between the
opening and the resolution of tickets. The working hours are 08:00 to 17:00 so a
ticket opened on Monday at 16:00 a
