>> On Sun, 24 Nov 2002 01:13:52, Steve Gross <[EMAIL PROTECTED]> said:
> 4) Are there any call tracking/help desk systems out there to look
> at? Thanks for any help.
Request Tracker[1] is a *very* featureful ticket tracking system using
HTML/CGI as a front-end to a database. I've used it
I'm about to start a project and I'm looking for some pointers.
Specifically, I want to create a call center/help desk/tracking system. My
idea is to use HTML and a web browser as a front end and SQL Server as the
database. The middle tier is undecided but includes a web server and of
course I w
